Zara reviews

3.3

51% would recommend to a friend

(9,540 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jan 9, 2016

Sales Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its a good job to work as an entry level introductory job. Its great retail experience with one of the most efficient, fast-paced and successful companies in the industry.

Cons

You are not truly a sales assistant, but rather cleaning staff that goes around and folds clothes and cleans up the store. Low pay, high stress.

1.0
Dec 29, 2015

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Meeting lots of nice coworkers Gaining knowledge about retail Learning customer service Fair pay 12 per hr Reasonable break hours Great benefits -insurance

Cons

-Poor management -Never let their employees leave on time on closing ex.like 40 mins. 20 mins late it depend and manager tells you that this is retail. This is not retail at all they are twisting the definition of it, I believe they are making the job more tough and making people not willing to work for them. This is the basic rule, if I come to work on time and was schedule to leave on that time the manager should let us leave instead keeping us to work extended hour which they always did breaking the promises. -Wasting sources(employees), no training are provided they just tell you to do that and that, never explain much -scheduling shifts that are not available -Never replied employee emails -Lack of organization

1.0
Dec 20, 2015

Zara section manager

Recommend
CEO approval
Business Outlook

Pros

Stress and time management skills developed due to massive work pressure and no assistant or help from senior positions and lack of staffing

Cons

Hours reduced by 50%, budgets increased by 100% no support from regionals or store manager, silly deadlines and unrealistic tasking, no time for customer service. Huge pay cuts given out by re-naming positions but doing same jobs

Viewing 241 - 243 of 9,540 Reviews

Glassdoor has 15,279 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.