Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jul 15, 2016

Good

Recommend
CEO approval
Business Outlook

Pros

The pros of the company I can think about are the colleagues, the atmosphere sometimes, the pay and commissions, the staff discount.

Cons

There is more cons than pros but I can not remember all of them. The shift that can be long some days 12pm to 10pm sometimes, the atmosphere when you besties are not in and there is only managers, the organisations...

2.0
Jun 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Not many pros apart that you will work with amazing people and you will meet and make friends very quickly within the team Discount on ZARA and other Inditex brands -25% which is not bad City Weighting and commission make your pay a little bit better

Cons

Zara is a very stressful place of work, it's constantly busy so you literally cannot be tired. You often have to deal with rude customers. Some managers are great, but most of them are rude, unpleasant people to work with. They show off their 'power' treating sales assistant in a bad way so if you don't stand up for yourself you may get bullied easily. Managers and sales assistant speak Spanish all the time, so if you're not Spanish good luck, Spanish are also preferred when it comes to career progression. You won't have a work/life balance as with 30 hours I was already feeling like I was spending my whole life there. Shift patterns are bad : 5 days a week 6hours a day for 30 hours contract and 5 days a week 4 hours a day for 20 hours contract which is just ridiculous. You are not allowed to talk to your coworkers otherwise you get told off. You get file notes for no reason.

1.0
May 27, 2016
Recommend
CEO approval
Business Outlook

Pros

25% discount co-workers are nice Never bored, always something to do so shifts past by quicker (but still not quick enough)

Cons

Most the cons of working here are due to the managers -They are really rude/don't care about their employees. -Work environment isn't good- employees are unhappy, health and safety regulations are only really applied on the shopfloor where others can see (in the back/staff area/stockroom it's chaos) -High staff turn over (people quitting left, right and centre) -If you're working 7hrs or less you only get 20mins break (you have to work 8hrs or more for 1hr lunch and 20min break) -Constantly understaffed (I wonder why...) resulting in you being given tasks that usually multiple people are doing. Which results in all the employees being.. -Constantly stressed (and it definitely effects the working environment)

Viewing 232 - 234 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.