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      Zara

      Part of Inditex

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      Zara reviews

      3.3

      51% would recommend to a friend

      (9,539 total reviews)
      avatar

      Mr. Óscar García Maceiras

      62% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      10K reviews
      2.0
      Sep 8, 2016

      Very democratic. Low level of organization and competence of the heads.

      Ecommerce product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge HR brand in your CV. Possibility to see processes. Good salaries. Nice young environment full of beautiful people. Big office.

      Cons

      No management at all. Low level of competence. A lot of people from stores without experience. No integration program for beginners. Everything in Spanish. Strict office rules like lunch time and 1 hour official overwork everyday.

      1.0
      Aug 11, 2016

      YOU GET TREATED LIKE A SLAVE

      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      lovely people to work with, everyday is different, due to busy environment time usually goes by quickly. I loved working as a cashier, while i was a sales assistant it was disgraceful. Great discount works great when sale is on!

      Cons

      EXTREMELY POOR MANAGEMENT. If you are a sales assistant you get treated like a slave, no respect whatsoever. Was on a part time contract but practically worked full-time. Get called in to work on your very few days off. Reluctant to authorise holidays.

      3.0
      Jul 20, 2016

      Hectic!

      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security, large brand which is constantly growing and expanding. Opportunities to transfer and work in different countries in Europe if you speak the language. Great 25% staff discount. Commission with each pay cheuqe depending on the performance of the store - 1% for sales staff and 2% for cashiers. Relatively flat structure so most staff are in the same boat with regards to responsibility, expectations, etc which creates a sense of togetherness. Most stores have a dedicated stock room team. Handheld devices which (in theory) allow for easy stock check. Consistent managerial style. Stores renovated every few years. Great location.

      Cons

      Can be incredibly busy at times with very little change in staffing levels to reflect this. Stores seem to be constantly understaffed which can make completing even the simplest of tasks seem overwhelming. Unwillingness to open another till/cash desk at peak times puts cashiers under massive pressure and results in huge queues and unhappy customers to deal with. Equipment has a tendency to break or die when you most need it. Complicated pay structure (although this is common across the industry). Working at Zara involves a remarkable amount of cleaning - once the store has closed you are expected to stay behind for around one hour to tidy the store. No real scope for promotion but in reality only a select few will want to progress their career at Zara.

      Viewing 229 - 231 of 9,539 Reviews
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      ReviewsZara reviews

      Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.