Zara reviews

Where to start. If you are a sales assistant, you will either end up being trained in every section of the store and be totally overwhelmed with tasks, or stand in the fitting rooms hanging clothes for 9 hours a day. There is no in between and whether you get cross trained purely depends on whether management likes you. You will always be run off your feet. Sales periods are some of the most traumatising experiences I've had in my life, and you will be expected to run clothes like it's a normal day when there are 2000+ people in your store. Management have no idea what they're doing, on all levels. Information was communicated very rarely. People that I'd work with for months were sent to other stores without other team members ever being told. Store standards would change for no reason and it could take weeks for all team members to be told. The company is very hierarchical and as a sales assisstant you are at the bottom of the chain, even though you are often expected to have the same knowledge about different areas of the store - say visual merchandising - as managers. Again, this information is rarely communicated. You're just expected to know by osmosis. No work life balance whatsoever - you work long hours 5 days a week, often into the night. Not fun.

I’ve worked many retail jobs but Zara has the worst, rude management I have ever encountered. I had multiple instances of them literally yelling at me to go faster when I hadn’t even been trained on how to close yet. You have to stay until 2 am to close the store even though they schedule you to be off way before that, hideous uniforms, once you clock out you have to stand there for 5 minutes before a manager comes to check your bag out, which is highly illegal because they cannot hold you there while you’re not on company time anymore, and the list goes on and on. I worked there for 3 weeks and it was the shortest, and the worst job I have ever encountered.