Does Zara pay their employees well?

According to anonymously submitted Glassdoor reviews, Zara employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Zara. This rating has been stable over the past 12 months.

How satisfied are employees working at Zara?

52% of Zara employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zara 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zara?

Sales Associate (2389) , Sales Assistant (1672) , Cashier (555) , Vendedor (431) , Sales Associate/Cashier (397) , Retail Sales Associate (393) , Vendeur (285) , Visual Merchandiser (263) , Dependiente (221) , Vendeuse (211) , Retail Sales Assistant (189) , Dependiente Tienda (184) , Stock Associate (153) , Sales (150) , Retail Assistant (140)

What are the pros of working at Zara according to real employee reviews?

"The pay was good but not enough for amount of work they put on The 25% discount" ((in 643 reviews)); "Most people are nice and friendly to work with" ((in 362 reviews)); "Salary was good and retail" ((in 282 reviews)); "people always make me to work hard and well great coworkers the best one" ((in 275 reviews)); "Great team to work with and definitely on your feet as Zara is always busy." ((in 244 reviews))

What are the cons of working at Zara according to real employee reviews?

"Poor management in Zara as everyday need to do tidy up job till late and no ot claimable" ((in 1039 reviews)); "not all of them of course but most of the managers are rude and pretty distanced with employees." ((in 619 reviews)); "Long hours on your feet: at the end of your shift your body will ache" ((in 383 reviews)); "No training just expect you to know how to do things a lot so when you do things wrong it bothers a lot of people" ((in 137 reviews)); "late working hours and have to look after the whole store" ((in 109 reviews))

Zara reviews

3.3

52% would recommend to a friend

(9,530 total reviews)

Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.9

Senior management

Zara has an employee rating of 3.3 out of 5 stars, based on 9,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

2.0

Apr 29, 2018

Mentalities need to change

Cashier

Recommend

CEO approval

Business Outlook

Pros

Staff discount; Meetings in the morning very nice and creative; Promoting wellbeing inside the company given tips about health and safety and even having fruits available in the kitchen.

Cons

Overtime never paid accordingly to the hours worked; Always discrepancies in payslip, even if you complain to HR they never fix it; Oportunities to grow in the company are only given according to how many managers you get along, rarely only because of your skills; Culture of fear is their motto, some managers can only work shouting to sales assistants.

1.0

Feb 4, 2018

Nightmare

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

The only pros was the 2 weeks notice.

Cons

High stuff turnover. Crazy workload. Manager are not trained to manage people. People are bullied on a daily basis. HR does not answer to any complaint, Working in Zara is a nightmare.

2.0

Dec 27, 2017

Not a good place to work

Cashier

Recommend

CEO approval

Business Outlook

Pros

Employee discount Flexible working hours

Cons

Management are absolutely rude and inconsiderate. Ignored me the whole time I was working there and made me feel uncomfortable/ invisible. When my grandfather passed away they didn't really seem to care much, none of them offered their condolences and were only concerned about me showing proof in order for me to take time off work to attend his funeral. I literally had to chase them around for 2 months until they gave me uniform and the break wasn't long enough considering the amount of work you end up doing. Everyone is literally miserable in the store and most of the staff are unfriendly. Everyday customers would complain about the managers being rude and condescending.

Viewing 67 - 69 of 9,530 Reviews

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