Zara reviews

3.3

52% would recommend to a friend

(9,530 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The only pros is that you can easily make friends with fellow workers on floor or cash

Cons

The most unorganized work environment I've ever been to! I got reffered by a friend so pretty much got hired on the spot but I specifically told them the days I needed off and that my availability might change because of certain family situations. They gave me the ok and told me I wouldn't be working till the week after. I then get a text from my friend saying that I am working on the same week I got hired. No email, no call, like how did they expect me to know and come in? I told the manager there what had happened and I got zero response and got scheduled the day I requested off and got accepted for. It was just tossed aside and I got assigned more work. I t was a very tough first day since two people didn't show and all the pressure was on me but I'm still learning and I wasn't even getting my questions answered like what's my employee number or if I need a walkie. They also denied my change in availability which honestly wasn't that bad( I just asked for opening shifts on the weekends till 3pm so it's still 5hrs which is the minimum for me) but no they put me on for more than 8 hrs almost everyday leaving me to be home at 11pm. I was getting told two different things at the same time not knowing who to listen to. Even the store layout was confusing. I just tried to do my job and help customers with the knowledge I had on the first day. Overall, don't work here unless you want to be under a lot of stress and want to go home crying Most people I talked to were quitting anyways, even my friend and I think that already says a lot

1.0
Nov 15, 2020
Recommend
CEO approval
Business Outlook

Pros

-Some people are decent and have compassion/ empathy. Usually casuals you hardly see.

Cons

where do i start - Arrogant, power hungry and money driven management with no people skills, compassion or empathy. - HR who only support the power hungry managers because Zara is a money driven business. Don't let the fake "we care" blah blah fool you into thinking they care about your feelings as a human, let alone your want to progress. - 10 minutes briefings before every shift you don't get paid for - Huge tasks with unrealistic time limits - Really low wage. And i mean, really low. Always underpay and pay doesn't increase due to length of time you've been employed like most other companies. -Almost no internal promotion; all new positions are hired externally ( no career progression) - Low morale - No recognition or praise, immediate scalding if you make a harmless mistake - No proper training or guidelines - Crazy hours never needed for retail. Starting at 7am for fast fashion or retail is unjustifiable - Dated POS system - Intimidating and also power hungry head office team who come in, bark demands, upset everyone, then leave? - Expected to skip breaks/ supervisors never send people on breaks - Severe favouritism

1.0
Nov 8, 2020

Floor sales

Recommend
CEO approval
Business Outlook

Pros

The only pro was meeting some lovely workers

Cons

- management absolutely atrocious - no breaks - no support - no training - overworked and underpaid - everyone is unhappy, unmotivated and depressed due to bad management and unrealistic expectations and penalties if not met - nothing is good enough for management who do absolutely nothing themselves - DO NOT EVER WORK HERE (would rate 0 if i could) - Absolutely soul sucking

Viewing 61 - 63 of 9,530 Reviews

Glassdoor has 15,258 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.