Zara reviews

3.3

52% would recommend to a friend

(9,519 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 16, 2012
Recommend
CEO approval
Business Outlook

Pros

The clothes are absolutely gorgeous. If they like you, you get a good amount of hours for a part time employee.

Cons

I'm not quite sure if its specifically the industry or the store itself, but you have no value as a human being at this store. You are overworked and underpaid, different employees make different wages, but its not based on experience, education etc, but rather random factors. Employees who started working before me make less than I do (you read that right). Women's department is completely catty, very much high school politics. Everyone starts as a part time employee which is really just a cheap way to make sure they can wait longer to give benefits (which many people who work over 40 hours here don't receive)/

2.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast paced, never bored, so much to do at all times, keeps you on your toes. Everything is black and white, have certain days for certain things and know what to do and what not to do.

Cons

Very toxic environment, higher management are ruthless and no one cares about you personally. Are scared to lose your job every second. Very low staffing budget which doesn’t align with the sales you bring in and the amount of tasking you need to do. (Heavily tasked focused and not customer focused) Everyone is stressed and tired. If your face doesn’t fit then good luck, they will have you out in any way they can do.

1.0
Nov 29, 2023

Worst. Retail. Job. Ever.

Recommend
CEO approval
Business Outlook

Pros

the free water refill in the pantry?

Cons

1. the job 2. the environment 3. the pressure 4. the training 5. the higher ups This job will really test your patience. Not only will you have to bear with your supervisors and manager, you also have to bear with the unreasonable expectations of the management (can’t blame customers since we are always lacks of staff or lack of experienced staff. So if any zara customers are reading this, please try to understand how exhausting it is to do everything at once while still have to put on a smile for customer service). The store always expect their part timers to learn most things themself or magically become knowledgeable about things. The pay is higher than usual retail jobs, BUT, at what cost? I’ve been working for quite a reasonable amount of time to see the different people working there and i would say, this job will really change your attitude in life. You will start hating everything around you (sadly, including yourself) for having to work here because of its high paying part timer rate. Everyday i go to work happy and come out stressed and depressed about life but no choice since living in Singapore as a lower income family, i have to earn more to feed myself. Some will say the higher ups are also stressed about working there but we’re both working to be able to live a comfortable life so why do you have to make it hard for others to do the same.

Viewing 52 - 54 of 9,519 Reviews

Glassdoor has 15,241 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.