Zara reviews

3.3

52% would recommend to a friend

(9,520 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 15, 2012

A waste of 5 years of dedication

Recommend
CEO approval
Business Outlook

Pros

It is a prestigious retailer to work for. The amount of work is so much that will gain relevant experience that will be very useful in other large retailers, or even other fields. You do not need a degree to get promoted to management.

Cons

The lack of structure in this company is unbelievable! They have a general understanding of what they want to be, and where they want to go, but they lack the training and education to make it happen (The majority of DMs and HR managers have not set a foot in a college or university). There is also a tremendous lack of communication between departments -LP wants things done a certain way, your DM wants it this other way, the company tells you to do it in a complete different way- and managers end up being reprimanded because one of the members of corporate is not happy with what and how you did something. The corporate team is very unprofessional and rude; yet they expect high levels of professionalism and respect, which quite frankly is hard to give when you are being spoken to like a young kid, regardless of the years of experience you may have. The turnover rate is off the roof! management, sales associates, full time and part time... name it, and they are in and out those doors. They make false promises to get talented and over qualified people in as sales associates, who will eventually find out that there is nothing available for them, and Zara just wasted their time. After 5 years with the company, I realized that I was never going to get another promotion, never got recognition for anything, worked as hard as I possibly could, and yet it got to the point where it was more than obvious they wanted "fresh" faces in the building (even when I am one of the youngest managers in our region). It is sad that I believed I could continue growing, but the last two years of my career there just felt I was being exploited and taken advantage of.

4.0
Jun 25, 2012

good starter job

Recommend
CEO approval
Business Outlook

Pros

it is a great opportunity to get into the fashion world, build your career from the ground up and if you are full time as a sales associate they give you good hours and train you pretty well in a short amount of time

Cons

sometimes it gets to be too hectic and takes alot of your time and effort, all the stores may or may not be as organized with scheduling like they should be.

1.0
Jan 21, 2012
Recommend
CEO approval
Business Outlook

Pros

pays better than many other retail stores. full benefits for full-time employees or salary positions. very nice coworkers. they work with your hours if you are a part time employee and full time student.

Cons

they don't appreciate your hard work and your teamwork. they make you work as if you are two employees and not only one! Management has favorites and treat employees very unfair. They try to be as cheap as possible when it comes to employees because its a growing company. We where lacking even lunchroom at many times in order for stock people to process their shipment. their expectations are all the way to the roof and at the same time they are not very clear with what they expect from people. There is usually misunderstanding between managers and they usually would reflect it very negatively on their employees. if you are a salary position forget about having a life. they would change schedules last minute and always expect you to do as they wish.

Viewing 49 - 51 of 9,520 Reviews

Glassdoor has 15,242 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.