Zara reviews

3.3

52% would recommend to a friend

(9,520 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Sep 26, 2014

Horrible colleagues

Recommend
CEO approval
Business Outlook

Pros

fast paced, lots of interaction with customers, decent pay, hiring process is inefficient and tedious. quality product at reasonable prices

Cons

not eco-friendly, horrible corporate structure, inefficient management of employees, lazy co-workers, managers are unable to provide recommendations for past employees, horrible discount (15%, no work-life balance

3.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

It is a huge company and you get to know hundreds of different people. You can get promoted pretty easy. The salary (except for sales assistant) is good. Fast-paced environment. It is impossible to get bored.

Cons

Normally, the managers are friends of other managers, that's why they have been promoted, so some of them have not experience at all. Managers force you to do more things than your position requires, and sometimes you have to leave your duties aside because they don't have enough people for other things. People is leaving and coming every day. Some weeks it wasn't enough staff to cover everything so we had to work double...

1.0
Oct 19, 2013
Recommend
CEO approval
Business Outlook

Pros

opportunities for growth, get to meet great people on your team, great learning experience of the "what doesn't kill you makes you stronger"

Cons

This company has a great idea that has all but disappeared through the terrible management practices of Upper Management employees. A lot of the corporate employees are very unprofessional: they give you a time when they will do something for you, don't do it, and don't even follow up. The philosophy is: if you need something, you need to keep calling, ten times, to ten different people if you have to. They do not have established training guidelines/programs for any position, and yet they have tremendous expectations. The feedback from corporate is frequently not constructive, they do not offer solutions to any problems. They do not give you sufficient resources.

Viewing 46 - 48 of 9,520 Reviews

Glassdoor has 15,242 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.