Zara reviews

3.3

52% would recommend to a friend

(9,518 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

- There are wonderful staff that you get to meet

Cons

- uniforms don't ever get ordered in - terrible management. Staff would be bombarded with tasks by managers and given a unachievable time target to complete the tasks - most staff hate their job and it creates a negative vibe in the work place - constant gossiping within staff - hours are absolutely terrible - staff must arrive 10 minutes early before their shifts to attend this useless meeting which is unpaid and if you're late by just 30 seconds then you'll get in big trouble. - having to wait 3 months into your employment to only receive a 15% staff discount - if you want to have a miserable life and surround yourself in a negative environment where no one is happy then by all means work for zara.

1.0
Dec 2, 2014

Management problem

Recommend
CEO approval
Business Outlook

Pros

The trick to work in Zara Singapore....As long as you know how to please her.. You can be promoted.

Cons

Only those who good in boot licking will be promoted very fast.. Be it manager or even staffs... Doesn't matter if you work and serve long for the company.. When you don't join the rest to please the boss,you are invisible to them.. Even you don't have any image,don't even know how to speak simple English, as long as you 'angkat'... Confirm promote.

1.0
Nov 6, 2014

Retail Dictatorship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the Zara aesthetic, but that's where it stops. Happy to shop there, not to work. Decent pay

Cons

-Poorly organised management -Most managers are passive aggressive or just damn right rude - they treat employees with little respect, you are treated more as a commodity than a person. Little appreciation from managers. They seem to care more about sale targets and the latest clothing items of the week. -Rotas are chopped and changed even the day before - without anyone giving you notice. You are expected just to be aware of your change in shifts -Extremely inflexible and draining. Often you will get given shifts that don't match with your availability. I wouldn't recommend this job for a full-time student. Before you know it, it will take over your life and you WILL feel unhappy. i.e. your contract will be minimum 16 hours a week, but you will be given 20+ hours a week. Don't even think about booking time off/Christmas off without a resistance from managers -Don't expect to finish on time. You will be expected to finished 1-3 hours over your shift. No negotiation. No prior notification. Due to working extra hours on a shift you will not have the appropriate breaks due to you = slave labour -At least 3-4 people quit every week since store opening. Self explanatory. The store will continue to have a high-turnover because working conditions are terrible. Most people carry on at the store for the money besides that, staff clearly don't enjoy being there.

Viewing 43 - 45 of 9,518 Reviews

Glassdoor has 15,240 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.