Zara reviews

Very little work/life balance. Corporate management has horrible communication, HR will tell you to do one thing while the commercial department says do something else which leaves the in store management very frustrated which can lead to a tense work environment for the rest of the staff.

- You get 1% comission WHEN you hit the target, but its split by all the whole store - Even if you do part-time they will call you everytime someone calls sick to see if you can cover their shift - There's no proper training, you need to learn everything by yourself, watch how others do - Staff is not very friendly when it comes to train new people, because it's such a pain to teach everything to everyone that starts, specially when there's like 10 starters and only a few members that actually know what they are doing. - They hire a LOT of people who dont speak or understand English properly - Everything it's easier if you're Spanish - There's people doing training to be merchandisers without doing the assessment - They renew every single contract even if you're not good at the job - They think you have no life and you always need to be available for them otherwise they will be upset and think you dont want to work - Rotas are only available about a week before the new month and they change EVERY single day - You request holiday or days off months earlier and they never get back to you, so they end up forgetting or just giving you the holidays they want, unless you ask them everyday - You have to stand up all day long and if you're on the shopfloor you can hardly go to your locker and get water (you're not allowed to bring water to wherever youre working) cos everyone's gonna be looking for you - same about going to the toilet - Retarded process of sign in in and out - you have to sign the hours you work and your signature on a paper they provide everyday - if you forget you need to speak with a manager and you get a file note straight away - Every week you need to check the "weekly commission" a paper that shows how many hours you worked the previous week and you better make sure it matches the actually hours you worked because sometimes they "make mistakes" or "forget" and that's basically like if you havent worked, so you're not getting paid - managers dont get paid for extra hours - Everyone's position is "sales assistant" even if you're a cashier or work in the stockroom - Cashiers used to have double comission - not sure if some still do - Everyone in the store earns the same money, apart from managers - Mentors, Supervisors and Responsible all earn the same as Sales Assistant, even though they have way more responsibilities - You can ask for transfer to any other brand or branch but no one will give it to you if you're good at your job