employer cover photo
employer logo
employer logo

ZOO Digital Group

Is this your company?

ZOO Digital Group reviews

3.3

63% would recommend to a friend

(151 total reviews)
avatar

Stuart Green

69% approve of CEO

49% positive business outlook

ZOO Digital Group has an employee rating of 3.3 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZOO Digital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

151 reviews
2.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

The workload is decent when there are available projects. If you respond quickly, you have chances to receive something. I guess there are drier periods from time to time, but I'm not expecting constant work from a freelance job, thus I'm okay with it.

Cons

The main problem I have is with Finance. They didn't send properly the payment for an invoice and the money went back to them. When I've tried to reach them for an explanation and to ask when I will be paid for that particular invoice, they simply disappeared. I've sent countless messages and still no answer. It's been a month and I did not receive my money or an answer. Everyone I've tried to talk to says they will raise my issue with their manager, but I guess this manager is invisible as well since I am still waiting. They do not show respect for someone who has done their job properly and in time.

2.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Zoo is a medium-sized company with several departments, so your experience may vary. Co-workers were extremely passionate and talented about what they worked on. I had the chance to work on up and coming content and that was the exciting part about the job. Great industry experience. The company sends periodic gifts to employees (candy and a $100 gift card for Christmas).

Cons

Everyone around me felt stressed, overworked and tired. Employment benefits are practically non-existent. There's a 2-tier system for employees: if you're considered senior management, you're salaried, otherwise you have to justify every single minute worked on a time sheet every week. Management expects you to be fine if your workload becomes 3x what you're used to. Zoo will host meetings with senior management where you'll be told: "Don't worry, help is on the way, we are hiring. We want you to work to live, not live to work". But this is a lie and there is no help coming. They will have periodic satisfaction surveys about the company and the work that you do, but either the employees are too scared to give honest answers, or Zoo lies about the levels of employee satisfaction. Nothing ever came out of these and they are just a town hall conversation topic on how great the company is. In this company, real issues are rarely addressed, and employees are expected to work around the problem. I experienced a lack of team spirit, possibly due to how busy everyone was. The same goes for diversity and inclusion: nonexistent (a senior manager would refuse to say my name and call me "that person"). Zoo is all about show & tell, but no real substance on the issues that would improve employees' lives. No career progression at this company, this is just a gig job that pays the bills. Unfortunately, the reality of the post-production industry doesn't allow for much more: company prioritizes their profits over their employees' well-being. Low salaries (if you negotiate your salary, your manager might throw that randomly at you during a conversation on how you're making more than your co-workers); no work/life balance. Zoo's IT department is horrible and provides zero support to employees (I received 3 non-working laptop replacements and I had to use my personal device to do my job).

1.0
Sep 13, 2019

Can be a stepping stone.

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules. Lots of snacks. A good first job for someone who wants to get started in the business.

Cons

Few opportunities for advancement. Frustrating workflows with no attempts to streamline and improve inefficient. The management of the company has no experience outside of Zoo and is not interested in standard workflows and procedures. They see themselves as a disruptive company. They use to say that they were a software company creating superior tools for the industry but when the industry was not interested in using their mediocre tools, they adjusted their emphasis on being a service business using their own mediocre tools. Now that they have placed their emphasis on being a service business, perhaps they should consider using the superior tools that are available to accomplish the same functions.

Viewing 34 - 36 of 151 Reviews

Glassdoor has 250 ZOO Digital Group reviews submitted anonymously by ZOO Digital Group employees. Read employee reviews and ratings on Glassdoor to decide if ZOO Digital Group is right for you.