Wise reviews

3.7

66% would recommend to a friend

(2,324 total reviews)
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Kristo Käärmann

76% approve of CEO

61% positive business outlook

Wise has an employee rating of 3.7 out of 5 stars, based on 2,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wise employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Office. Food and events [getting worse]

Cons

The salary is a joke compared to the responsibilities and workload placed on you. At the same time, your autonomy is quietly stripped away through KPIs that dictate how you work, how fast you work, and how much control you have over your own role. That gap between what is demanded and what is given is not accidental. It is part of a broader system. This company should be studied as a textbook example of how hope keeps people going and how toxicity gets ignored when it is wrapped in the right messaging. Nothing here is as it is presented externally. “Caring”? Only to the extent that it avoids legal risk. “Inclusive”? Just enough to score well on reviews. “Supportive”? Only when it costs the company nothing and can be marketed as if they are moving mountains for employees. In reality, this place operates like a modern sweatshop. You are constantly fed breadcrumbs, just enough to make you believe you might become something great one day. People joke, “You will be CEO soon” but the truth is that growth policies barely exist in practice. You are hired to do a role, and that is where you stay. Growth is the exception, not the rule. Those rare cases of advancement almost always come down to connections. Department heads promote people within their circle. It is a closed “boys’ club.” If you are not part of it, your chances are slim to none. Raises are unlikely, even after years. Promotions are equally rare. Your only real options are to leave, or wait for a department to lose enough people so you can push your way into a new role, even when you are already overqualified. Even then, you may watch your team lead recommend their friends for opportunities they did not even ask for. Another defining trait of this place is the culture of surface-level kindness. People present themselves as friendly and supportive, but the reality underneath is very different. The moment you are seen as a potential threat to someone’s imagined growth, that friendliness can disappear. At the first real opportunity, they will do whatever they can to undermine you. It creates an environment where trust does not exist. You are expected to collaborate, yet quietly compete with people who may be waiting for you to slip. The safest way to survive often feels like keeping your distance, limiting interactions, and not giving anyone a reason to target you. Ironically, that comes with its own consequences. If you are not overly social, you start to stand out. You may be labeled as unfriendly or difficult, which then triggers involvement from HR or your team lead. Instead of focusing on your work, conversations shift toward your “relationships” with colleagues. You will hear suggestions like “spend more time with this person” or “try to connect more with that teammate” as if workplace dynamics can be managed like a kindergarten classroom. The expectation becomes not just to do your job well, but to perform a version of likability that satisfies others. The reality is simple. You are there to do your job. As long as you are respectful and not causing disruption, that should be enough. Being treated like a child who needs guidance on who to talk to and how to behave socially only reinforces how disconnected the company is from what a professional environment should actually look like. The workload and pressure only make things worse. You are pushed constantly by your team leads, who are themselves under pressure from senior leadership to hit KPIs. Targets are set and changed without meaningful input from the people actually doing the work. The ones carrying the weight are rarely asked how realistic those expectations are. Management promotes the idea that “we care about you” but in practice, you are worked to exhaustion. You are expected to perform like a racehorse, pushed harder and harder until something gives. And when it does, the responsibility is shifted onto you. Burnout becomes your failure, not the system’s. They will say they did everything in their power to prevent it, that you were warned, that support was available. Then you are labeled as no longer workable and quietly removed. If the metaphor is not clear, it is simple. You are pushed until you break, and once you do, you are replaced. This company is a chessboard with unfair rules. Unless you know someone in the C-suite, or have close ties to someone who does, you are just another piece being moved to serve someone else’s ego. All the while, you are kept in place by the illusion of opportunity, the classic carrot on a stick.

2.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Fair warning: I'm not going to sugarcoat my review here because I don’t want you, the reader, to believe the fake positive reviews piled up on Wise’s Glassdoor page. Instead, I want to help you understand what a rotten culture they’ve cultivated (and choose not to fix) despite receiving heaps of constructive and critical feedback both on Glassdoor and internally from employee surveys from London, Tallin, Austin, etc. Having said all of that, let’s get started with the positives:
 * Free snacks and lunch twice a week (This is specific to the ATX office) * Very friendly colleagues, great office space * The pay is okay for entry/mid-level and the insurance is decent (in the U.S)

Cons

Now let’s talk about the negatives based around the core values they never keep: * This isn't just a job, we're a revolution. False. Training is a total train wreck when it comes to learning about your role at the company and how important your role in the “revolution” is. When you’re onboarding, they really make the entire company feel like a dream job. Once training ends, you learn your trainers gave you outdated information or they’ve given you non-helpful tips for working cases. Despite this, you’re expected to be expert level within your first 3 months on the floor, which is completely bonkers * We get it done. False. Unrealistic, unattainable KPI’s around quality is demanded every quarter (95% for quality scores despite most performances around the globe averaging out under 80%). If you fail to hit 95% consistently, you’re put on a PIP * Customers > team > ego. This is outright false. Chaotic leadership decisions don’t address any existing customer complaints or reducing bottlenecks to allow teams to work faster/more efficiently to deliver for customers because leadership is too concerned with sticking to terrible processes that don’t work for teams or customers * No drama. Good karma. Also false. Favoritism is so rampant across the org and if you’re not a favorite, you might as well see yourself out. Before leaving, I interviewed for 5+ roles internally and was denied for all (when I finally gave up and tried interviewing outside Wise, I instantly got offered a new job with higher salary). It feels like unless you are a manager’s favorite, you most likely will not be recognized and move up Note: If you’re in ATX or another market Wise is hiring in, you will see tons of videos talking about how awesome it is to work at the company and how much they value work/life balance, their mission goals, etc. It’s all snake oil. They do care what you offer, do not value your free time and don’t value any of your contributions. Across the org, upper management has no idea what they’re doing day-by-day.

1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Central location in London - Nice office - Nothing else really

Cons

- Toxic and unsupportive culture within the finance team. - Leads discourage growth if you challenge their views, knowledge or working styles. Fragile ego unfortunately. - Lack of healthy discussions over any technical aspects leading to waste of knowledgeable resource. - Very poor management — rude, dismissive, and lacking people skills. - No clear priorities or deadlines, leading to constant confusion. - Gaslighting and blame culture are common. - Leads lack technical knowledge and struggle to guide the team effectively. - Strong Estonian dominance — poor communication, constant intervention, and exclusionary behaviour. - Startup in a shinny rapper, lacks proper processes, deadlines, expectationd and clear structure. - A very controlling environment where if you challenge leads over technical aspects for a accurate and better outcome, insltead of working as a team, they take it on their ego. -Overall, not a healthy environment for anyone seeking respect, growth, or professionalism.

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Wise Response
7mo
Thank you for taking the time to write a review. It's disappointing to hear that you didn't have a good experience at Wise. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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