Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 126 reviews)); "Good salary and esxpections of work" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 91 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Senior management is completely disconnected." ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

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3.3

54% would recommend to a friend

(2,926 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 29, 2009

Management Does not value learning or education

Compliance manager

Recommend

CEO approval

Business Outlook

Pros

Management is flexible with time off requests. The work is not intimidating or overly difficult. Western Union is a recognized Money Services business and looks good on a resume. Tuition reimbursement benefits are great.

Cons

Benefits are just fair compared to other financial services institutions in Denver as they have chosen the least expensive Aetna plans available (Dental coverage is poor). Management in the compliance group does not value education or learning. They will not support most individuals in obtaining an ACAMS license or any leadership training. We do not have adequate HR Generalist support and therefore no one to oversee the operation. Compliance has a dark mark at Western Union and this might not be indicative of every other department. No bonuses, except for Directors and above. No one ever gets fired; bad apples never reprimanded.

3.0

Oct 20, 2009

Great working experience

Marketing department

Recommend

CEO approval

Business Outlook

Pros

- Rich brand history, employees have certain pride that goes along with the prestigious company name - Global leader within the electronic remittance industry = nice on resumé - Warm, friendly & informal working atmosphere - Lighter wokload compared to other companies I've worked for

Cons

- Unfair salary gaps between employees - Overseas managers including employees have poor command of the English language. Many don't understand internal announcements, working & training materials. I find this unacceptable & mediocre. - Senior management lacks consumer insight. Sometimes shows favoritism & this leads to low morale.

2.0

Jun 8, 2009

Good place to stay but no loyalty for employees. Stock price dictates everything

Regional director

Recommend

CEO approval

Business Outlook

Pros

Great benefits, International enviornment, Good place to learn. Great place to stay if you are part of the good ol boy network

Cons

No set hiring standards, promotions are set for close friends of hiring managers, unethnical practices. Stock price will decide every major decision on a daily basis like employee retention which leads to less loyalty among employees. Executive team is from non financial service background ( some one from radio shack) who has no understanding of the ground realities and basic consumer profiles.

Viewing 2923 - 2925 of 2,926 Reviews

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Jobs at Western Union

Cajero/a – Caballito, Buenos Aires, Argentina

Buenos Aires

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Cajero/a – San Miguel de Tucumán, Tucumán, Argentina

Buenos Aires

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Cajero/a – Villa Devoto, Buenos Aires, Argentina

Senior DevOps Engineer

Buenos Aires

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