Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 209 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 123 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 80 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 61 reviews)); "Senior management is completely disconnected." ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 18, 2010

BDE

Business development executive

Recommend

CEO approval

Business Outlook

Pros

independance nice co workers good benefits good vacation

Cons

little pay no commission payout fear of being fired is a constant

2.0

Jun 8, 2010

The company is going through a centralization phase - all roads lead to Denver.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong market position, company association does open doors, esp. in pursuit of a JV or marketing program.

Cons

Over reliance on agents to do work, plus company is in the middle of a centralization kick (as of June 2010). Consider: when you have to approve a $1000 trip for business reasons, management appears distrustful. If you're going to work for Western Union, make sure you are in Denver or have a clear path to a position there if considering a career. Company does not innovate well, seems to prefer buying innovation.

5.0

Jun 5, 2010

Wonderful work environment with lots of great people.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great, dynamic Leadership that's totally connected with employees. Management consistently makes the effort to go the extra mile recognizing and encouraging employees at all levels and creating "extras" like a health and wellness fair. There are a lot of just plain good people - smart, hardworking individuals who genuinely care about each other.

Cons

Somewhat limited opportunities for growth unless you are willing to move to global headquarters in Denver (brrr...). Also, there's a tremendous amount of work involved and a bit of a workaholic culture.

Viewing 2914 - 2916 of 2,926 Reviews

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