Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 27, 2015

Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people were great. Lots of international work. Very global company

Cons

Working times were a bit odd as most of my team was based in Eastern Europe or Hong Kong.

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Western Union Response
10y
We're glad you interned with WU! Yes, the global nature of the business is very exciting and rewarding, but it's true that occasionally when working virtually with global teams we trade off on who's time zone meeting times will be most convenient for. We just try to make sure we cycle meeting times as much as possible.
3.0
Oct 22, 2015

Diseconomies of scale. Good people in London. Customer Centric

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collegial atmosphere in London with some talented staff. Committed sales staff in WUBS. Worldwide presence. Customer centric approach. Investment in compliance.

Cons

Incentive structure very poor. Antiquated software. Bureaucracy/ red tape originating from US head office. Promotions are much slower outside of US leading to attrition of more talented staff. Prioritisation of WU retail over WUBS and WUIB.

Viewing 2770 - 2772 of 2,935 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.