Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)
avatar

Devin McGranahan

53% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 7, 2015

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting and transformative business challenge, sense of purpose and social impact, truly international culture, and great people as colleagues. A best kept secret!

Cons

Transformation means hard work, tough decisions and inability to do it all. Doing more with less. Not a place for someone wanting quiet living.

4.0
Oct 27, 2015

Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people were great. Lots of international work. Very global company

Cons

Working times were a bit odd as most of my team was based in Eastern Europe or Hong Kong.

avatar
Western Union Response
10y
We're glad you interned with WU! Yes, the global nature of the business is very exciting and rewarding, but it's true that occasionally when working virtually with global teams we trade off on who's time zone meeting times will be most convenient for. We just try to make sure we cycle meeting times as much as possible.
3.0
Oct 22, 2015

Diseconomies of scale. Good people in London. Customer Centric

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collegial atmosphere in London with some talented staff. Committed sales staff in WUBS. Worldwide presence. Customer centric approach. Investment in compliance.

Cons

Incentive structure very poor. Antiquated software. Bureaucracy/ red tape originating from US head office. Promotions are much slower outside of US leading to attrition of more talented staff. Prioritisation of WU retail over WUBS and WUIB.

Viewing 2767 - 2769 of 2,933 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.