Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)
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Devin McGranahan

53% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 6, 2026

Do as I say, not as I do

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with good people

Cons

Senior management is completely disconnected. Employees are subject to strict in-person requirements, with attendance tracked by badge swipes, even though employees must sit at "hot desks." Meanwhile, most senior execs are allowed to work fully remotely. Just one small example of a "do as I say, not as a I do" culture. The result? A demoralized workforce & constant turnover

1.0
Nov 7, 2025

If you want to hell your life join Western union.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There was lot of pros before this leadership.

Cons

8 hours strict policy. 3 days strict policy. Promotion policy is pathetic.

2.0
Sep 12, 2025

Difficult company to work for

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, good pay, nice building with covered parking

Cons

Fractured leadership that can’t get along. Can’t seem to make up their mind on a direction. They don’t treat employees well at all.

Viewing 145 - 147 of 2,933 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.