Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 217 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 167 reviews)); "Good salary and esxpections of work" ((in 124 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 94 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Buenos Aires , Córdoba , La Plata , Salta , Mendoza , Posadas , Mar del Plata , Rosario , Neuquén , Martínez , Burzaco , Quilmes , Vicente López , Avellaneda , Pilar , San Fernando , Catamarca , San Luis , Puerto Madryn , San Miguel de Tucumán , Cabalango , Comodoro Rivadavia

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Feb 20, 2018

Poor at compensation, diversity and growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance and work from home opportunities

Cons

Promotion from within is very limited; compensation improvements within same position do not exist; bonuses rarely paid in full; diversity in SF office product and engineering specifically are basically for H1Bs only....pretty sad. Also, non performers are allowed to keep their job.

Western Union Response

7y

We're sorry to see that you've had a negative experience. We strive to provide opportunity based on knowledge, skills, ability, and contributions. In regards to your feedback on diversity, we're proud to say that our diverse team is a big part of our corporate identity at WU. We will keep your comments in mind moving forward.

1.0

Jul 11, 2017

Get ready for the layoffs -- all jobs moving to Pune India

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

No accountability as senior mgmt doesn't have a clue what actually happens. Come and go as you want, work from home as you wait for your job to be eliminated as all jobs are moving to the new office in Pune India

Cons

Knowing your job will be eliminated eventually , today 82% of all IT workers are TATA contractors in India, hard to get any work done as the outsourcing companies control everything

Western Union Response

8y

Hello, we appreciate you taking the time to share your concerns. As Western Union continues to focus on technology, we are implementing a new location that will enable us to align our presence to support future capabilities and foster relationships where we are co-located with business partners. We will continue to utilize our Englewood office as a key location for IT and other roles and it will continue to be our corporate Headquarters. We take your feedback seriously and would like to address them. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com.

2.0

Jun 29, 2017

The next Sears.

Director

Recommend

CEO approval

Business Outlook

Pros

Come and go as you please, global co-workers, sometimes interesting projects, generous PTO policy.

Cons

Where to start? Management is a revolving door. If your in management, you will eventually get laid off. The company can't figure it's way forward. Layoff, layoffs, and more layoffs...every single year. Offshore, outsource, and general continual cost reductions is the norm. Company wants to be the next FinTech leader but its management and culture is stuck in large company mode.

Western Union Response

8y

Thanks for your feedback. We appreciate the "pros" you highlighted, but we would like to speak with you about some of the "cons" you shared. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com. Thank you.

Viewing 58 - 60 of 2,934 Reviews

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Jobs at Western Union

Cajero/a – Don Torcuato, Buenos Aires, Argentina

Western Union

Western Union reviews

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Poor at compensation, diversity and growth opportunities

Get ready for the layoffs -- all jobs moving to Pune India

The next Sears.

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