Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 126 reviews)); "Good salary and esxpections of work" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 91 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Senior management is completely disconnected." ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Skip to content Skip to footer

Notifications

Western Union

Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Aug 3, 2021

Global Company leader in Money Movement

It director

Recommend

CEO approval

Business Outlook

Pros

Global company / excellent work environment

Cons

Poor Benefits / High attrition

Western Union Response

Thank you for sharing a review. We are glad to see that you listed our work environment and diverse culture as pros! However, we're sorry to hear your feedback on our benefits and attrition. Our employees work hard to deliver the best results, so we also strive to provide competitive compensation and benefits packages in return for the work they do. We take to heart all of the feedback we receive from our employees. While we will share your review with the appropriate teams, we encourage you to continue sharing your feedback during your 1:1s with your manager and our monthly WU Listens survey.

4.0

Jun 23, 2020

Good Company

Senior lan administrator

Recommend

CEO approval

Business Outlook

Pros

You keep getting skills continuously

Cons

probably understaffed, heavy workload x

Western Union Response

Thank you for leaving a review. We love that you were able to gain many skills while working for Western Union! We are disappointed to hear about your experience regarding workload as we strive to create an environment where employees can develop and have fulfilling careers. Work-life balance is also very important for us, and so we want our employees to achieve this. Our management teams are dedicated to transforming our company for the better and so we will definitely take note of your feedback and share it with the appropriate teams.

4.0

Mar 16, 2026

Senior Teller for 5 Years

Cajero, servicios al cliente asesor

Recommend

CEO approval

Business Outlook

Pros

**Pros:** The shift hours allowed me to study at night.

Cons

Cons: I did not receive any opportunities to start a career during my five years as a teller, even after earning an associate degree in Data Science and receiving multiple recognitions during my time there.

Viewing 4 - 6 of 2,926 Reviews

Top companies for "Compensation and Benefits" near you

isaac (Brazil)

3.7★Compensation & Benefits

Luno

4.0★Compensation & Benefits

Nayax

4.2★Compensation & Benefits

ChargeAfter

4.3★Compensation & Benefits

Jobs at Western Union

Cajero/a – Caballito, Buenos Aires, Argentina

Buenos Aires

View job

Cajero/a – San Miguel de Tucumán, Tucumán, Argentina

Buenos Aires

View job

Cajero/a – Villa Devoto, Buenos Aires, Argentina

Senior DevOps Engineer

Buenos Aires

View job