Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)
avatar

Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 11, 2023

Cashier

Recommend
CEO approval
Business Outlook

Pros

good salary, good coworkers, good place

Cons

Rotating hours sometimes, bad-tempered clients

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Western Union Response
2y
Thank you for leaving a review. Our commitment is to provide an inclusive work culture that champions our teams' unique backgrounds and perspectives while reflecting the global communities we serve. We understand how difficult being a frontline employee is and we thank you for your patience in dealing with our customers.
5.0
Feb 26, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment, nice people, good work-life balance, great career opportunities.

Cons

Too much bureaucracy. The company is sometimes US centric and forgets the other regions.

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Western Union Response
7y
We're so glad to hear that you had a great experience on our team in Buenos Aires! Thank you for sharing your feedback on company structure. We're proud to be a global company, and we appreciate each of our teams around the world.
4.0
Sep 30, 2016

Director

Recommend
CEO approval
Business Outlook

Pros

It is a solid company with good benefits policies for employees. Energetic job with good working environment, good facilities for employees and good life balance too. I believe in the current senior leadership

Cons

Although we are working on this, even the bureaucracy and little discretion functionally persists. We need to work more on technological innovation to remain successful. We need to be more faster.

Viewing 13 - 15 of 2,926 Reviews

Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.