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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      57% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      50% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 22, 2019

      Clique Compliance Department

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule, generous time off, managers that never talk to you

      Cons

      From the director to the managers, once you start your first day you'll notice that there is a clique environment and if you don't fit in right away, good luck for the rest of your tenure. There are so many managers in Compliance there is a lot of meetings with no production as everyone has a differing opinion. Looking at prior reviews you can tell that there is culture at the WU Compliance department that is not healthy and therefore they have a hard time finding and retaining talent. Hear often times that they give new employees higher salaries than loyal employees that have stayed and been promoted with the company. Definitely not a company to work for!

      avatar
      Western Union Response
      7y
      We are sorry to hear of your experience on our team in Denver. We value the hard work and dedication of each member on our team. We strive to create workplaces around the globe where employees are encouraged to help promote positive change and share their concerns. We take this feedback to heart and will share your comments with the appropriate teams.
      1.0
      Aug 23, 2018

      Bad execution and management, treat like slaves

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office infrastructure, good pays, thats it!!!!

      Cons

      Managers treats you like slaves, asked you To complete hours and be on desk, irrespective of you have less or more work Attend night calls / early calls by compulsory completing 8+ hours in office Continuous bombarding regarding this during one on one, discussions etc You are always been tracked, do this that etc. Looks like typical 15-20 yrs IT companies type policy regarding timing and tracking. Also cab facility is like they are doing "Favour" on you! If you missed out any of pickup or drop. They will bug you with mails, you should inform prior a day and so on... Less technical work and importance on other such stuffs!

      avatar
      Western Union Response
      7y
      We are sorry to hear your perspective of working on our team in Pune. Your experience does align with our values. As we are always seeking ways to improve process and develop better communication, we will share your feedback with relevant teams.
      1.0
      May 30, 2017

      RUN AWAY

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      15 days PTO. Some okay perks.

      Cons

      Wow. Not sure how to capture how toxic this place is. Very few managers I encounter have any expertise in the work their people do, nor does there seem to be a willingness on their part to learn what their people do. What I have experienced most often is ladder climbing and an elitist attitude from anyone with a management title. Management sits all around our team and NEVER speaks to any of us. It would be interesting to know the ratio of regular staff to managers and up--seems quite top heavy. In my department (and it looks like the division), it's all about how to make yourself look good. I have seen evidence of speaking truth to power gets you fired - as in gone the next day. Almost everyone on my team is beaten down, even though they are highly skilled and self motivated. If you were to take management away, the team could fix 70% of issues within 3 months or less. Do not come here unless you can accept micromanagement, distrust, not being listened to, and no chance of ever being empowered.

      avatar
      Western Union Response
      9y
      Hello, we appreciate your time sharing your feedback. Western Union is very interested in continuing to drive down bureaucracy wherever there is opportunity. Our leadership development programs (e.g. WU Lead and Leadership in Action) have received positive reception and we hope to continue to reduce the number of negative experiences people have with their management/leadership. We take your feedback seriously and would like to address them. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com.
      Viewing 49 - 51 of 2,934 Reviews
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