Western Union reviews

3.3

54% would recommend to a friend

(2,928 total reviews)
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Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,928 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I don't have many pros to say about Western Union which is why I left. However, I do love that you can work globally with many colleagues and get to really know other cultures.

Cons

I'm not sure where to even start. In the past year, they taken away cell phone benefits (offering a one-time payment of $250 to cover costs), have stated that their unlimited FTO policy is actually limited to 20 days annually, have started tracking employees badge scans down to the second and reporting on if they aren't at 8 hours or more in the office for 3 days a week (with rumors they are trying to hire someone to track when you go for lunch so that doesn't count towards the 8 hours) and no flexibility when it comes to work from home policies for most employees (even though a majority of execs have that privilege). There are also very, very limited career advancement opportunities unless you are a favorite of upper management.

1.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary and pay master in the BFSI Domain

Cons

Leadership prioritizing “personal job security over organizational stability”, with “sudden terminations… favouritism over merit." Job Security is an Issue No Clear vision Pune TEC Leadership is driving Western Union Towards the end game, around 20% attrition recorded recently. Pune TEC Is now Site Leads Friends and Family group

1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros at all nothing to experience good

Cons

One of the worst company to work with if you see any positive reviews then they are just made up. Lots of internal politics and favouritism in the company. Work is never rewarded even if you are working 18 to 19 hours a day only favourites are promoted. There are bunch of people working onsite in US and they work fully remote and they have their own rules ,once you enter the process you can only see their terms and condition to stay in the company other wise they will make sure you get kick out for the work which was not even assigned to you they says clearly in the open form they want boot lickers and company have no control over these people on the contrary they control the company . One thing for sure you will be in shock to see the level of dirty politics the length to which people can go to do politics and cover up for that.The upper level management does not bother about anything what these guys are doing in the company, shouting in the calls is very normal and if anyone want to listen what trash talking is they can see it on daily basis even the entire HR system is a failure. Please do not join this company as it is going to ruin your career.

Viewing 34 - 36 of 2,928 Reviews

Glassdoor has 3,784 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.