Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (76) , Intern (73) , Software Engineer II (72) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 676 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 535 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 446 reviews)); "Good work life balance and clear KPIs" ((in 341 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 183 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 405 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 378 reviews)); "Senior leadership is poor and unchecked by corporate." ((in 285 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 269 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 179 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews

1.0

Jun 3, 2019

Stay clear if you are looking for growth

Business intelligence analyst

Recommend

CEO approval

Business Outlook

Pros

-Free snacks -Good work life balance

Cons

-Management does not care about the employees -The company does not allow for outside education or conferences as they believe you will leave the company -Senior leadership does not understand the ramifications of their decisions -Lack of middle level management makes it hard to find career growth -Lacking diversity in backgrounds - only hire consulting backgrounds for management positions -Many of the employees are unhappy in their role which creates a toxic environment.

2.0

May 24, 2019

Just - No.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good perks, pod outing is a good idea. - You’ll make a couple of good friends. That’s all I’m afraid.

Cons

- Absolutely no work life balance - Filled with managers that are hired from consulting companies. They are great at making fancy slides but terrible at managing projects and analysts because they don’t know what is going on - Even worse they can’t properly recognize who is contributing more because again they don’t have tech backgrounds. - Below market salaries

1.0

May 6, 2019

Level 2 Sales and Service Job (Worst Job ever)

Sales and service consultant

Recommend

CEO approval

Business Outlook

Pros

Free snacks and ok benefits

Cons

40 hours a week of constant screaming customers, and work force management makes sure we are understaffed and constantly getting back to back calls. Also, we are the worst paid in the company, and not appreciated. No matter how good you are at the job they will belittle you and point out your "opportunities". I have never had anxiety and depression, until I worked at Wayfair.

Viewing 286 - 288 of 6,864 Reviews

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Stay clear if you are looking for growth

Just - No.

Level 2 Sales and Service Job (Worst Job ever)

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