Wayfair reviews

3.1

39% would recommend to a friend

(6,861 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Apr 28, 2021
Recommend
CEO approval
Business Outlook

Pros

The money, initially; however, I would say the bad healthcare package and poor coverage eliminates any salary benefit if you need more healthcare than 1 annual checkup. As others have said, I met some brilliant and amazing people here (most have quit or been fired, some after a shockingly short period of time), and there are still a few good apples left in a mostly moldy barrel, but I haven't met one that wasn't miserable, exhausted, and suffering. From my brief experiences with the head of the new DEI dept (created only after massive external and internal outcry and grossly underfunded), she meant well and was working herself to the bone despite having a Sisyphean ordeal ahead of her.

Cons

There is no end to the list. Starting from the top, the CEO, co-founder, and the vast majority of the executives at this company are terrifyingly ignorant, hyper privileged, and out of touch with reality. The attitude from the top trickles down, creating conditions where only people who are either just as ignorant, narrow-minded, and heartless as their bosses or who are capable of compartmentalizing to a frankly damaging degree are able to climb the management ladder. Pockets of non-awfulness vanish as soon as a decent manager or director departs the company (and they all seem to). People who ID as women, LGBTQ+, people of color, or disabled quit or are pushed out; the ones who stay are usually trapped by their visa requirements and have families overseas who they are responsible to, so they keep their heads down and do their best to survive the intolerable. Discrimination is systemic, rife, and wholly unchecked. The leaders of this company seemed to be locked in an endless cycle of self-pity that they aren't Jeff Bezos, which causes them to react to any criticism from their exhausted, beaten-down employees with defensive outrage or dismissive incomprehension. The kindest thing they could do is quit their jobs and make WF an employee-owned business, because for all their obsession with the company's nonexistent profit margins, they don't seem to know how to run it and it doesn't even seem to make them happy at all. Oh, and aside from DEI, HR as a whole is not just completely useless, it's dangerously antagonistic to anyone lodging a complaint or dealing with a difficult situation; as with most cases it exists to protect the company's reputation and culpability, and they do that by lying, gaslighting, and abusing workplace minorities into silence.

1.0
Dec 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Great stock option. Good Boston office

Cons

Absolutely confused organization. Hired a bunch of people without planning and laid most of them off, random layoff going on under the radar. Awful layoff package. Due to Covid, the stock price went up, however, the luck is going to run out soon.

1.0
Aug 28, 2020

The absolute worst place to work for

Recommend
CEO approval
Business Outlook

Pros

There is not one pro to working at Wayfair. They used to have open box policy that allowed employees to purchase returned goods at 50% off but they cut this benefit in June so.

Cons

Moved against my will to be apart of a new team even though I had no training. I asked multiple times to go back to my previous position but this was ultimately held against me and I was fired. No one in HR is paid what they are actually putting in for work and many of my peers would work off the clock just to be able to catch up to the work. They do not actually care for their employees in any which way and find BS reasons to put someone on a performance plan. This enables them to deem you are not working hard enough in their timeline and be able to fire you.

Viewing 232 - 234 of 6,861 Reviews

Glassdoor has 7,884 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.