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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,859 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      7K reviews
      1.0
      Aug 27, 2018

      Not Impressed

      Customer care supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      People there easy to get a long with.

      Cons

      Don't bother asking for ADA or FMLA if you don't want to get Black Listed in the Orem Utah office. The HR department is terrible and unprofessional. They do not get to you in a timely manner and when they do...they go off the walls on you like if you did something wrong. The Upper Manager loves hiring externally...so if you try to move up in the company...you better start being best friends with them and do everything they ask of you. Work/Life Balance only becomes a thing if you have FMLA or ADA...but you wont get paid, and they look at you like your illness is the worst thing ever.

      avatar
      Wayfair Response
      7y
      We are sorry to hear that you did not enjoy your experience at Wayfair and are concerned with your feedback. We'd urge you to reach out so we can discuss the issues you have had.
      1.0
      Jun 21, 2018

      Terrible Terrible Place to Work

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Located in a great area of Boston (Copley Square) -Beer on tap

      Cons

      -Management is too young to know what they are doing -High turnover of employees -I was warned that this was a bad place to work but I ignored the advice because the recruiter was great and convincing -I only lasted two weeks before quitting and begging my old job to take me back -Terrible work environment -Little to no company values -The role I was put in was not as described in the interviews

      avatar
      Wayfair Response
      7y
      I'm very sorry you felt this way about your time at Wayfair. Your feedback is not at all aligned with the experience we try to cultivate here. We would love to hear from you so we can take your feedback into consideration about how we can improve our processes.
      1.0
      Mar 1, 2018

      Great For Software Engineers, but they treat all other employees like dirt.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office is conveniently accessed by public transportation

      Cons

      If you're not a software engineer there's little to no room for career development. Pay is significantly less than market rate. For example Associate, Merchandising, Operations or Customer service roles pay between 38-50k. Software Engineers have start near 90k. Some departments have extreme micromanaging. For example I have to sit at my desk for 7 hours a day and my every movement is tracked.

      avatar
      Wayfair Response
      8y
      Thank you for your comments and I'm sorry to hear that you do not feel positively about your experience. We support an environment that is collaborative and transparent, encouraging feedback to ensure the Wayfair experience is the best it can be. As the company grows, we aim to create development opportunities for all employees - on all teams and at every level - so that everyone feels encouraged and empowered to contribute. Your feedback does not align with the experience we try to cultivate at Wayfair, and we encourage you to speak with an internal HR business partner or someone you trust so we can address your comments and work towards a solution.
      Viewing 214 - 216 of 6,859 Reviews
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      ReviewsWayfair reviews

      Glassdoor has 7,881 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.