Wayfair reviews

3.1

39% would recommend to a friend

(6,859 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits: equity, 401k, etc. Flexibility to work from home. General atmosphere of the office itself.

Cons

Senior Management is awful, especially within Storefront. Communication is poor, constantly leading to disruption in department workflow, confusion, and churning the rumor mill among employees. There is also an unhealthy obsession with Amazon, a company that does not have the same business model, marketing strategy, or target audience, and yet upper management constantly oversteps Product Management and Product Design in order to "just do what Amazon does". No trust in their employees nor respect for their expertise in their fields.

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Wayfair Response
8y
This is not the culture we aim to cultivate at Wayfair, and we're sorry you feel this way. Please speak with a your HR business partner to discuss these issues so we can face them head-on. Thank you for your feedback.
1.0
Mar 22, 2018

Don't work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free Snacks - Bonus structure

Cons

- The attendance policy is a joke. - The Ogden location the managers act like they want to help you get ahead, instead they Let good employees go for numbers or attendance, but keep other employees there that have the exact same problem. The turnover is extremely high. They fire a ton of people at a time, people that have been there for years, and then they rehire instead of finding other places within the company for those employees. They don't care about the employees, just the numbers. - Specialized Sales managers at Ogden location are horrible.

2.0
Mar 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The work itself is great. I am able to move fast and build a powerful set of skills that will help me down the road. The overall compensation is actually pretty strong when you consider the equity packages given out, unless the stock price dives. I am surrounded by smart people. And finally, having worked at Wayfair for a few years definitely opens doors because recruiters know that Wayfair is a bootcamp where many don’t last and having stayed there long enough is a sure sign that you are really strong.

Cons

Career development is limited and on the principle “the loudest person in the room gets the promotion”. Results really don’t matter as much, which is astonishing. I also see a frat house mentality in Product Management, where senior leaders pick favorites and there is also a lot of jockeying for power. That isn’t shocking when you note that Wayfair has started to bring in almost exclusively former consultants who are the epitome of a frat house and loud. I am aware of multiple all-star talent colleagues who have seen the writing on the wall (that career development just hits a wall when you are not the super aggressive frat boy) and are just waiting for the right opportunity to jump ship. At least we can all be picky about that next gig.

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Wayfair Response
8y
Thank you for your feedback. Wayfair values diversity of thought and background. Common threads across our hires are an intellectual curiosity and analytical rigor, a comfort with ambiguity, an ownership mentality and a willingness to perform as a player-coach with our teams. It is true that, among other profiles, we’ve found Wayfair’s dynamic, entrepreneurial environment to be a fertile ground for former strategy consultants looking to take on more immediate and results oriented leadership responsibilities. As Wayfair continues to grow, we endeavor to hire the best talent we can find across a range of backgrounds and profiles as we focus on building a company and a culture that is impactful, inclusive and innovative.
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Glassdoor has 7,881 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.