Wayfair reviews

3.1

39% would recommend to a friend

(6,857 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Sep 13, 2019

College Student's Graveyard

Recommend
CEO approval
Business Outlook

Pros

A lot of autonomy and room for growth. Wayfair does a really great job of giving responsibility and allowing you to take the reigns.

Cons

The benefits are sub-par, pay is below average, and management often is incompetent. Wayfair brings in so many people fresh out of college, then proceeds to overwhelm them with too much work, lack of support, and missing management. This results in a high turnover rate and lots of unhappy employees. The few that have been there for longer than a year are either die-hards for Wayfair or have had career issues because management hasn't given them proper support, so they're stuck. In my time at Wayfair I've seen almost my whole team cycled and everyone still on my team frequently expresses how unhappy we are with our jobs and our manager. When we mark this in our reviews of management, nothing gets done.

1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Good people in some departments. Recruiting is good at getting blind to pull down negatives. Most positives are from managers, surprise!

Cons

Bad toxic people in most areas. Most areas of the business are looking to stab each other in the back to get to L5+ Good engineers are bailing at an alarming rate Can't retain good talent because of the BS and politics Want to be a tech company so bad, they even say we are a tech company that sells So many home grown tools that are just bad, and no one wants to move away from broken tools. The organization is designed to burn out engineers and replace them with juniors they teach. Not in a good way.

2.0
Jun 8, 2019

So so

Recommend
CEO approval
Business Outlook

Pros

Relatively positive atmosphere amongst your colleagues, everyone works hard and does their best, job is not easy but your team mates keep you going.

Cons

Some of the negative reviews on here are a bit much but i would still trust them more than any of the positive ones. Wayfair is a hungry corporation and, in my experience at least, chews people up and spits them out quite regularly. Take a job here by all means but don't be naive enough to believe all the fluffy positivity they sell you during induction. Be prepared to work at an unsustainable pace constantly for a very misaligned salary. Complain once and that's your three strikes used up. I did feel that more tenured staff were keen to report back to management if they witnessed behaviour that might challenge Wayfairs manipulative tactics to keep everyone's head down and working working working.

Viewing 151 - 153 of 6,857 Reviews

Glassdoor has 7,878 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.