Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (79) , Senior Associate (75) , Intern (72) , Software Engineer II (71) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 654 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 536 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 435 reviews)); "Good work life balance and clear KPIs" ((in 352 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 193 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 405 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 373 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 291 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 268 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 182 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

Wayfair reviews

3.1

39% would recommend to a friend

(6,856 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Feb 24, 2020

A Zillion Reasons To Leave/Not Join

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Snacks, Beer and timely paychecks.

Cons

Most previous one star reviews say it all. To repeat a few : Favoritism Non-meritorious promotions Disregard and apathy for tech in true sense Intimidating work environment Persistent chaos Band-aid code fix Non-inclusiveness Pretentious and antagonistic HR Dishonorable conduct by superiors Responsible authorities idling away every quarter Indifferent management Myopic vision Abandoned accountability Dishonest administrators Untrustworthy management Borderline fraudulent tactics

1.0

Feb 20, 2020

The company described during your interviews is not the same company you will work for. Highly recommend to stay away

Operations manager

Recommend

CEO approval

Business Outlook

Pros

- Good healthy free snacks - Nice looking office - Free Beers - Met a few good coworkers and managers - A lot of free events

Cons

- Constant turnover - No loyalty or support for employees (felt very much disposable and that they could always find someone to replace me with turnover so high) - Will run you down and work you hard until the end - In review cycles I constantly heard how Wayfair is a "Churn and Burn" company and if you do not meet their extremely high expectations (which you will not be compensated for, you are terminated). - Very competitive culture and managers/ coworkers will turn on you very quickly. Even a slight error of not capitalizing text in an email can get you on a PIP - Associate Directors run their departments like fiefdoms - You can never do enough or be perfect enough for your managers. - Outside the box thinkers are not encouraged, would do well to keep your head down, get your work done ASAP, and perfectly or else you are gone

2.0

Feb 14, 2020

Would never recommend this company

Recruiter

Recommend

CEO approval

Business Outlook

Pros

- Beer & Wine at work - Located in Back Back, cool spot

Cons

-Poor pay -Complete disregard for employees -Randomly fired folks with no notice and no change to say goodbye (this is PRE 2020 layoffs)

Viewing 148 - 150 of 6,856 Reviews

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Jobs at Wayfair

Seasonal Warehouse Associate

Wayfair

Wayfair reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A Zillion Reasons To Leave/Not Join

The company described during your interviews is not the same company you will work for. Highly recommend to stay away

Would never recommend this company

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