Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Feb 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- The people I worked with were great as individuals and became friends - My manager empowered me to take on interesting projects and never micro managed me - If you are a top ranked employee, you will get to work on interesting projects and high visibility workflows - Employee discount is nice - Fun culture that promotes social activities, drinks, and enjoying the people you work with -Wayfair is a great place to work right out of college. You will have an opportunity to learn a lot and work with some very smart people

Cons

A common theme was people being recruited at one level, and then being offered a lower position for significantly lower pay. This only happens once they have gone through the time and effort of a recruiting process. You will figure out quickly where you rank among peers. If you rank high, expect to get asked to go above and beyond without any corresponding raise / title change, if you rank low expect to be managed by someone with very little experience. Neither situation is a good one. I would echo many of the sentiments presented by other former employees regarding the lack of transparency. All things, from recruitment to promotions need overhaul in terms of the Wayfair approach. People are fired without warning and co-workers are left in the dark on who was fired and who is leaving on their own recognizance. While I was fortunate enough not to be fired I can say that when I initially entered Wayfair I loved it, but the further I got into my work and the more that was asked of me the more it felt like there was a finish line that was always moving. Unfortunately this finish line moved every time I came close to crossing it meaning every time it came to Wayfair fulfilling a promise there was some new priority to reach before they could deliver.

avatar
Wayfair Response
7y
We appreciate your feedback on our recruiting process and we are committed to setting clear expectations with candidates throughout their journeys with us. Recruiting and assessing talent accurately and fairly is critical to our long-term growth, and we’re conscious that assessment is a delicate balance between matching opportunity to potential and ensuring employees have the support and resources to be successful in their roles.
1.0
Feb 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- growing very fast - CEO is smart and knows what he's doing

Cons

Culture is toxic, decisions to hire and fire are arbitrary and managed without transparency. it's like a body where the right hand doesn't know what the left hand is doing people getting fired everywhere. people stepping on each others toes.

1.0
Jan 26, 2019
Recommend
CEO approval
Business Outlook

Pros

- If you don't care about diet, they offer tons of sweets and other crap - the compensation is quite good if you count the company shares together - they have some bonuses you can give to your colleagues as a reward, quite nice way to show appreciation

Cons

- the code quality is the worst I've ever worked with, built mostly by newly graduates. they compensate the bad performance by ditching buckets of money in datacenter power - there's a remarkable turnover of employees leaving mostly between 2 and 6 months after they get in touch with it - codebase is 15 years old having overgone 2 automated language translations - they reinvent the wheel everywhere in-house instead of using well known development and processes tools - the development process is ridiculous, sometimes taking over 4 hours to deploy something because of conflicts (1000 devs working on a monolith of 2Gb (!) of text code) - at least on my team, management was insignificant and not engaging at all - there was no team spirit, more like a bunch of mercenary dudes doing their time for the money in the end of the month

Viewing 88 - 90 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.