Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
May 26, 2020

Run

Recommend
CEO approval
Business Outlook

Pros

Good new hire training program for the HR staff. Very robust, integrated well, and lots of people willing to help you learn.

Cons

Everything else...no sense of identity, the culture gap between corporate and the field is staggering, field leaders are burnt out and don’t feel included in decision making, top down leadership mentality, fiercely competitive culture (cur throat), and the HR leadership is perhaps the most ill-informed and ethically bankrupt that I’ve ever seen in my life. Many of the senior leaders have no HR experience and struggle to create line of sight between HR initiatives and business objectives, senior HR leaders are a rubber stamp for senior operations leaders and challenge nothing they do or say, senior HR leaders regularly make unethical and potentially illegal decisions, and finally work-life balance is none existent.

1.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

- Smart and energetic co-workers. - Can get great discounts on some furniture products. - Great entry/first job, but probably not worth sticking around (relative to other opportunities in the DS market).

Cons

- Data Science group is way too big for a company of its size and financial standing. - There is so much redundant work across different groups; I wouldn't be surprised if people are continuously fired/laid-off over time. - Company as a whole has gotten a lot more corporate with a lot of corporate politics. It's very counterproductive to trying to solve business problems using DS/ML methods. - Heads (e.g. Directors) of the DS groups only care about creating an army of data scientists and sounding impressive. - Hiring is not thoughtful, and there is very little care for your well-being/career/concerns. - Overall compensation is under market with very mediocre benefits. They tend to have low cash compensation and throw RSUs at you, but this is failing because their stock price keeps dropping. - Existing work/models have a ton of tech-debt and nobody knows how to deal with it, so everyone focuses on creating new solutions so they don't have to deal with it.

1.0
Feb 14, 2020

Making people Redundant!!

Recommend
CEO approval
Business Outlook

Pros

People you work with are lovely Free snacks Supportive team Health insurance Some managers are good at their jobs

Cons

Making staff redundant after one person came in hired a number of people, turned the place upside down and employing multiple people. She didnt have the emotional intelligence or intelligence overall to manage the staff. Having got a new manager who was lovely and an actual manager the department are super busy with projects and classes to train from multiple departments. Managers coming and going and none of them have much of an idea what to do with the company No road map or business plan Staff have either too many tasks to control or no tasks atall. Work give to people which is not in their job description and no recognition for completion of such tasks. No training for any of the trainers in the company Team moral at a low for the past year Pay is not worth what you do!! Basically making the same as the people you train. Training department was moved building away from all of the people they interact with on a daily basis. Managment want everything virtual so they can save money Called to a last min meeting with new company director and told we are at risk and I have nothing more to say to you. HR will discuss further. Then left to sit crying in the canteen with all other staff members having access was the most humiliating experience, now we have to wait a week to see who stays and who goes. Staff who will be staying now taking on pressure of 4 extra peoples work and nothing extra provided and when expressed unhappy with the extra stress it will bring there is no empathy atall.

Viewing 82 - 84 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.