Wayfair reviews

3.1

39% would recommend to a friend

(6,855 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Feb 15, 2015

Lack of leadership, training, vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My colleagues are smart and hard-working. The company is willing to try new things on the platform and is data driven.

Cons

The pay is embarrassing low, there is a lack of mentors, onboarding/training for new employees, and an overwhelmingly younger culture with no management experience. I could see this being a decent experience for students right out of college, but not for experienced professionals. Management is focused on the short-term with little long-term strategic vision. This coupled with inefficient processes lead to constantly putting out fires, being reactive, and poor customer experience on the platform. Finally, I found it difficult to form close friendships with co-workers as the company is a revolving door. Somewhere in the hiring process expectations are not being set appropriately. Advice to candidates: talk to people who've left the company to find out why, ask tough questions about your role and manager expectations in the interview process, really listen to the responses, and ask for a fair salary that values your talent and expected contribution to the company appropriately.

3.0
Feb 13, 2015

OKay place

Recommend
CEO approval
Business Outlook

Pros

New building, nice computers, good co workers overall.

Cons

The pay is very low for what the job was. Was able to find a job doing nearly the same job and getting $40k more a year. I also felt that the atmosphere was a bit too college-like

3.0
Feb 8, 2015

Great first job—not a lot of long term opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If this is your first job or if you're trying to break into a new field, Wayfair is fantastic. The company has a great community feel, they encourage social activity between coworkers, and it gives you that all important first line on your resume. It paid me barely anything but at the time, I was just happy to finally have a job in my chosen field—the frequent happy hours and free drinks didn't hurt either.

Cons

During my interview, it was made clear that they don't expect people to stay for more of a year or two. This could be a reason for their very low pay. I saw people move all over the company and work I different roles that way, but if you like your department and want to move up within it, space is limited.

Viewing 6565 - 6567 of 6,855 Reviews

Glassdoor has 7,876 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.