Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (79) , Senior Associate (75) , Intern (72) , Software Engineer II (71) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 655 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 545 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 455 reviews)); "Good work life balance and clear KPIs" ((in 358 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 196 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 402 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 375 reviews)); "Senior leadership is poor and unchecked by corporate." ((in 288 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 263 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 183 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

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Wayfair

Wayfair reviews

3.1

39% would recommend to a friend

(6,855 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jan 31, 2015

Cannot give zero star

Software engineer

Recommend

CEO approval

Business Outlook

Pros

center of Boston, good view

Cons

I have seen some posts pointed out that this company fired people occasionally, this is true. And the mystery is the CEO sometimes has meeting with managers, then tells them " We hire a lot of people recently, so your each team should fire some people". That's why they fire a lot and hire a lot at the same time. This management is really terrible. On the other side, the pay is very low and the work is boring.

4.0

Jan 28, 2015

Recommended.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Laid-back environment, many of the other engineers are quite talented. Managers seemed to be hit & miss -- mine was astoundingly excellent but friends I had there would often complain about theirs. Great work-life balance. Only had to stay late once or twice in a year. Plus it's right within walking distance of a ton of good restaurants and you can go out whenever for food....nobody's staring over your shoulder.

Cons

There are a few people who are a bit difficult to get along with, but that's true of anywhere. Some of the managers are a littttttle incompetent, so you might be very happy or very frustrated depending what team you're on.

3.0

Jan 21, 2015

Fun, fair company to work for. Upward mobility possible if you work hard for it. Very metrics driven work environment

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Smart people Good managers Lots of snacks Cool office Good location Upward mobility potential Lots of performance feedback

Cons

Management focuses way too much and strict metrics, they do not take any gray area into account. If you can't achieve certain metrics you're let go

Viewing 6568 - 6570 of 6,855 Reviews

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Wayfair

Wayfair reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Cannot give zero star

Recommended.

Fun, fair company to work for. Upward mobility possible if you work hard for it. Very metrics driven work environment

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