Wayfair reviews

3.1

39% would recommend to a friend

(6,856 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Sep 7, 2015

Department specific

Recommend
CEO approval
Business Outlook

Pros

Very laid-back work environment with fairly competitive benefits. Easy to land a job with a decent amount of responsibility with no experience which is a great learning experience.

Cons

Poor leadership and communication within my department from the top down. It often feels as though Wayfair culture does not apply to my department and that other departments do not take my department and my work seriously at all. Compensation is seriously lacking. After a year, the lack of experience in my department in general still feels disorienting and uncomfortable - everyone who learns something leaves immediately.

5.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun place to work with a lot of social outings. Employees

Cons

Nature of the job- angry customers

1.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Free beer every two months. Free high-sodium snacks and sludge-grade insta-coffee. Super cool people with which to commiserate. If you can maintain the Candide-level naiveté that I had when I got the job, who knows, sky's the limit, I guess.

Cons

I was punished or reprimanded at least every other month for really minor things. For example, I once added humorous product features to kitsch art. Management did not find this funny. Another time I was punished was for speaking directly to the department head. I once asked a CO what he thought about net neutrality and he scowled, reciting an ambiguous line about liking free markets. Twice I applied for jobs in departments more amenable to my experience and was told that not only would I not get the job, but I should stop applying altogether since they would never consider me. (I got a job in the field after I left Wayfair) Twice I was told I would not receive a raise or promotion because of what I posted to the company non-work forum. One of those posts was a Zoidberg meme. Management routinely punished my immediate superiors for my behavior, to the point where my team leader actually said to me "just stop talking." I once got a form rejection to a job that went to someone with zero experience. That's not an exaggeration, when she told me she got the job she said "I don't know why you didn't even get an interview, I've literally never done anything like this." Also losing out on this job was a friend of mine who was even more qualified than I. The girl who got the job was fired three months later for incompetence. Wayfair salaries start at 32k. Your first raise will bump you up to 35k. Their bonus system is 0-10% of your salary, but if you made the mistake of going temp-to-perm they will prorate your bonus based on when you went full time. They will find excuses to do this to a lot of your money. Meanwhile, if you follow the W stock on google/finance, you will see the CO's selling stock on the reg to the tune of your potential lifetime earnings. Do not work for this company unless you need to pay off some people you don't want to owe money to. And even then, only if they'll give you a rather lengthy payment plan.

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Glassdoor has 7,877 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.