Wayfair reviews

3.0

38% would recommend to a friend

(6,841 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,841 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Mar 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Great office and location in Copley Sq

Cons

The worst tech-stack for an engineer. Management here is the most incompetent you will ever see. Most of the engineering managers here cannot survive outside or clear an interview for a lower level role. ZERO transparency and CRAP LOADS of politics

1.0
Feb 13, 2020

Wayfair Sucks

Recommend
CEO approval
Business Outlook

Pros

There is nothing i see as a Pros

Cons

Guys, Any job seekers, please don't join Wayfair. This organization has no value for employees. I joined this company 3 weeks back from an established organization. I moved from CA for this job in Boston, MA. In 3 weeks, they announce a layoff and i realize i am one of them that has been targeted. Apprently, they wanted to do a last in first out. @Management - Why hire when you want to layoff people anyway. I really dont understand. In addition, they tell you to leave right then. Ban such organizations that provide no time for employees. Furniture busisness? This will never be sustainable in the market. They are in record losses and they have horrible employees.

1.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Beer on tap, fruit in the office, 401k is pretty good

Cons

Talent at Wayfair is a very toxic environment. They have created a place they seems like agency recruiting without the commission: highly competitive, individually oriented, destructive, long hours, and a difficult grind. They sell the exact opposite to everyone coming in. They talk about their "high bar" yet continue to promote incompetent managers who are better at playing politics than managing people. Their promotional track is inconsistent and goes against the "data driven" environment they constantly talk about. Employees not only lack insight into the review and promotion cycle, it is overly confusing and complicated. They measure you on how you are calibrated against the performance of your level and promotions are based on how you perform against the next level (and if you are ALREADY doing that work). Except you have no insight into the performance of anyone at your level or the level above you. Talent is hemorrhaging employees and leadership doesn't seem to care. At least not enough to want to make major changes. Wayfair doesn't do change well. They talk a big game about being an environment that "changes fast" but when it comes down to it, change happens slow and incrementally. Also: for a tech company, they are TERRIBLE at technology. They have somewhat started to learn they shouldn't build it themselves. It took them a while. Yet even when they know something is coming and have the time to roll it out, they still mess it up. They rolled out their Gmail migration and all the conference rooms were down for 3 days for booking. They continue to have difficulty booking rooms and things are often double booked. You think a company that has recruiters preach to people that they are an "$8 billion company" would be able to figure something like that out. I could go on. But mostly it's: poor management, high turnover, a terrible promotion system, and unrealistic expectations.

Viewing 40 - 42 of 6,841 Reviews

Glassdoor has 7,861 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.