- Better to go to WTW once you have experience. Those who start as administrators will be pushed down, with resistance to reasonable salary rises and promotions.
- WTW will get you doing the work and job description of a higher level employee without the actual title and salary to match this. Therefore, limiting you from leaving for a higher position elsewhere.
- Lack of training when you start. No one has the time to properly train employees.
- They value quantity over quality but the blame is strong as soon as mistakes are made.
- Knowledge is bottom heavy. Lower level employees have a lot of knowledge (which is mostly self-taught due to lack of training) and are relied upon to push the high level employees up - whilst being paid a significant amount less.
- Would rather and will pay more to hire people in senior positions (from Senior Administrator and above) and pay significantly less to those promoted from within.
- Do not reward those with the talent and knowledge and are extremely discouraging and demotivating to work for.
- Do not care about keeping loyal employees and have a big retention issue with employees in and out constantly.
- Advertise as a flexible working environment - but I did not witness any flexible working during my time and managers are extremely reluctant (mostly refuse) to allow any flexible working - even if you give valid reasoning e.g. an important doctors appointment.
- I was at WTW for just over a year and watched great, knowledgable employees with high potential leave. I also watched the bottom level employees essentially being the brains for the seniors and managers.
- Work-life balance is not encouraged and extremely poor. Managers trying to get employees with families and children to do overtime - with some left feeling guilty that they are not able to.
- Team leaders and managers will admit that there is an issue with the levelling system and promotions/pay rises but are not willing to put in effort to make change.
