Atrocious and rigid HR policies, lack of direction, very bad salary
Pros
Friendly office, diverse in terms of gender and sexual orientation. Opportunities to transfer across to different departments. Stable, safe job suitable for anyone who enjoys security. WFH and sick policies very flexible.
Cons
If you have any ambition, it is best to stay away. The company has a extremely rigid HR policy that means that no matter how much you outperform your peers or expectations, you would not be rewarded fairly. Staff that has been there the longest tend to reach the highest level, even if from a meritocratic standpoint they do not suit the role. Colleagues who work 20 hours a week extra gets the same, if not an extra 100 pounds bonus at the end of the year. Salary-wise, it is far far behind its closest competitors. Lack of understanding of efficient work flow - rigid DCR system that ends up being overbudget all the time. Job is very dead end with no focus on career improvement or mobility. Not many exit opportunities exist. Too much focus on internal software. Training to new graduates are given by associates who they themselves were trained internally, leading to a rubbish in rubbish out system where nobody actually understands pension concepts.