Atrocious and rigid HR policies, lack of direction, very bad salary - Actuarial Analyst WTW Employee Review

1.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly office, diverse in terms of gender and sexual orientation. Opportunities to transfer across to different departments. Stable, safe job suitable for anyone who enjoys security. WFH and sick policies very flexible.

Cons

If you have any ambition, it is best to stay away. The company has a extremely rigid HR policy that means that no matter how much you outperform your peers or expectations, you would not be rewarded fairly. Staff that has been there the longest tend to reach the highest level, even if from a meritocratic standpoint they do not suit the role. Colleagues who work 20 hours a week extra gets the same, if not an extra 100 pounds bonus at the end of the year. Salary-wise, it is far far behind its closest competitors. Lack of understanding of efficient work flow - rigid DCR system that ends up being overbudget all the time. Job is very dead end with no focus on career improvement or mobility. Not many exit opportunities exist. Too much focus on internal software. Training to new graduates are given by associates who they themselves were trained internally, leading to a rubbish in rubbish out system where nobody actually understands pension concepts.

Explore other reviews about WTW

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people who excel in their field and enjoyable to work with; good benefits and compensation; good feedback systems

Cons

a little too much email from corporate staff

2.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work is challenging - Benchmarking and survey data provides value - Can build a large network across employers, vendors and carriers

Cons

- "Merit" or annual pay increases are often less than annual Federal cost of living adjustments to address inflation. I have earned less every year I remain at WTW. - If promoted, raise is combined with "merit" and dilutes both amounts. I've never heard of one person being satisfied with merit + promotion salary increase. If anything, this is the final trigger to seek employment elsewhere. - High billable rates paired with higher execution/client satisfaction expectations yet overall pay/comp don't reflect it. Internal systems and process distract from productivity and impact. - Limited to no investment in training and development outside of internal webinars - Always hear "our people are the difference" yet it doesn't feel like that when it comes to total comp, professional development, and systems/tools that make sense - After 7 years, burnout is high amongst colleagues and I personally can't imagine many more anniversaries. Many high-performing, valued colleagues have left in last 12 months

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