Victoria's Secret reviews

The 4 values that victorias secret lived for were thrown overboard. They do not care about employees they care about numbers. It is ironic , because they boast they strive to be the best employer that takes care of their own employees. A few months ago management decided to terminated all cat supervisor positions. VS (Victorias Secret) gave those supervisors 2 options: become a full time sales associate or immediately terminated! Really, VS did not even consider their own supervisors for other management options or vacancies. VS did not consider the supervisors' performance, they simply got demoted or terminated.They can do that with any position. They do not even pay their salaried managers for working holidays, either in $$ or time off why? because managers were not supposed to work overtime, however everyone knows that during christmas in retail if you are a good manger that is nearly impossible. There is also so much rotation of managers! They all quit. We had over 3 District Managers in less than 1 yr and many more store managers. Upper management is very numbers oriented and can only find themselves asking why you are not making it without considering other factors. If you do not generate the sales upper management has decided you should do are not happy with you. They pressure you, because it has to be you, not the store not the economy. I understand the brand itself sells, but they are not satisfied with %5 over last year oh no! they want to double their sales in 5 yrs so they want you to do LY numbers + their set plan + anything above their plan. At least a minimum 18% improvement over last year. However may I remind you we are still in retail. Upper management pressure for managers to sell. We all hate manages that stay in the office all day, however why is there so much pressure for the store manager/visual team to sell? When are the managers going to do their job manage and grow people when they ridiculous sales goals. Associate stress. Associates stress themselves out all day to reach of their sales targets (if they do not reach a minimum number, they are fired), but they reach the incentive threshold I guess do get a nice bonus. It is really hard to get it though (especially for full timers, who end up getting non peak hours or if associates open and close because the extra hr they stay cleaning and tiding up they have to make up for. It also depends on your store and how busy it is. Fortunately hours are so lean that maybe there aren't as many associates on the floor so that the few associates can reach their targets. I do understand that it is a business and we are looking for efficiency, but Ive seen how great people spend ever minute thinking if they are going to make it or not (especially when its too quiet). There is a lot of stealing sales. You have to be really aggressive and say your name a thousand times. If customers cannot remember your name then you do not get the sale ( and you don even get a name batch).

Where do I start? Let's see, -MINIMUM WAGE: They start you at $8.50/hour. As expensive as the lingerie and clothing is, they could pay higher. -CATTY COWORKERS / CUSTOMERS: Being surrounded by girls all day and all night isn't as pleasant as it sounds. -CLIQUES / FAVORITISM: There was a lot of gossip and high school behavior that went on throughout the store. The favoritism of the managers is so rampant and obvious, it's disgusting. -STRICT DRESS CODE: They have a strict dress code, concerning what type of pants, shirts and shoes your allowed to wear to work. They also demand you to wear all black, even in the summer and this becomes a problem when it gets crowed and you get busy, which causes you to get hot, which causes you to sweat, which causes you to smell. -HOURS: Unless your a manager or supervisor, don't expect to get any hours. There have been times when I haven't worked for weeks at a time due to the store not having the money to give hours to employees; whether because it was slow or whatever. (I was promised 20 hours a week when interviewed) They also have the horrible on-call system, which means that an employee has to call in 2 hours before the start of their on-call shift time, to see if the store needs them to work that particular day, night or weekend. -SEMI- ANNUAL SALE or SAS: This is held twice a year, one in the summer and another in the winter. This is the busiest time for the store all year and the managers take it very seriously. The store is packed all day and night and it's fair to say it's utter chaos! There is never a moment of rest when working during this time. On the upside, you're guaranteed 30 or more hours a week during this time. Setting up for SAS is a all week and all night event. They want to make as much money during this time period, so the District Office doesn't get mad at them. The latest I've stayed setting up was 4:50am. I had to come back that same day on the first day of SAS at 2pm and stay until 1:30am; organizing dozens upon dozens of bra and panty bins; by size and color, sorting the walls of lingerie, sleepwear, sportswear and putting back the piles of clothes from the dressing room. It is a nightmare. -CLOSING THE STORE: I'm not sure how late other employees in other retail jobs have to stay when closing the store, but at Victoria's Secret, it is a normal thing to stay late. The managers don't even put the time employee's shifts ends when they're supposed to close, because depending on how messy the store is, you're forced to fold panties, organize bras, fold clothing and etc until the store is neat. The store I worked at closed at 9pm, but we normally left around 10:30-11pm. There were also frequent times when we were required to clean every inch of the store without prior notice (which meant we got out around midnight or later) in order to make a good impression when the District Office managers come the next day.