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      Victoria's Secret

      Engaged Employer

      Victoria's Secret reviews

      3.4

      57% would recommend to a friend

      (13,117 total reviews)
      avatar

      Hillary Super

      70% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Victoria's Secret has an employee rating of 3.4 out of 5 stars, based on 13,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      4.0
      Apr 17, 2026

      Flexible hours and supportive team, but rude customers inevitable

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work time as long as you hit your minimum hours, so there is work life balance. Hands on help with co-workers and team leads any time you need it. Constant employee gratis to try out new products every few weeks. Most of the customers are actually really sweet, and you get to shop with people. The talkative old ladies are my favorites!

      Cons

      The rude customers that treat you like dirt. A lot of customer just want to take advantage for free gift cards and coupons without returning products. So many claims of "defective" items without proof of purchase! Pay for this could also be better, $15/hr isn't great when you get yelled at for small things

      1.0
      Apr 17, 2026

      Not the best

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were no pros unless you consider the discount.

      Cons

      Started off as seasonal and then was kept as part time. Pay was very low and only real benefit was the gratis (discounts on merchandise). Other than that, work environment was very demanding and was micromanaged. This was at the meadows mall location. Hours were also very scarce. You could go from working 30 hours to working only 4 hours in a week.

      4.0
      Apr 16, 2026

      Fun work environment with challenging hours

      Sales and support generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      IT was a fun environment and they teach you good service skills. They also had good monthly freebies of new things coming out which was nice.

      Cons

      Could be tough with some odd hours you have to work. You can sometimes request to not work the closing shifts, but you typically have to work some. It was a little rough not having an exact leave time for closing because you left when it was fully clean and not the estimated time.

      Viewing 49 - 51 of 13,117 Reviews
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      ReviewsVictoria's Secret reviews

      Glassdoor has 13,864 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.