Is Verizon a good company to work for as a Tech Support II?

Tech Support II professionals working at Verizon have rated their employer with 2.7 out of 5 stars in 109 Glassdoor reviews. This is a lower than average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Tech Support II Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Tech Support II interview questions at Verizon .

Does Verizon pay Tech Support II employees well?

Tech Support II professionals rate their compensation and benefits at Verizon with 4.0 out of 5 stars based on 109 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Tech Support II salaries at Verizon.

How happy are Tech Support II professionals working at Verizon?

23% of Tech Support II employees at Verizon would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Tech Support II professionals have also rated Verizon with a 3.2 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1708) , Customer Service Representative (1363) , Sales Representative (907) , Retail Sales Representative (875) , Sales Associate (690) , Software Engineer (544) , Manager (533) , Project Manager (403) , Solutions Manager (389) , Sales (338) , Analyst (323) , Consultant (321) , Solution Specialist (307) , Network Engineer (260) , Specialist (249)

What are the pros of working at Verizon according to real employee reviews?

"You can relocate domestically and internationally and they have a great benefits package and tuition remission program" ((in 7153 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3920 reviews)); "I have been able to promote several times and have met some really great people." ((in 1182 reviews)); "The salary was good and increased each year based off of the company's & individual performance." ((in 927 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 775 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1703 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1581 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 757 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 677 reviews)); "Long hours work most weekends and HR is very involved over very little things you can get fired for hurting someone’s feelings" ((in 606 reviews))

Verizon Tech Support II reviews

2.7

23% would recommend to a friend

(109 total reviews)

Dan Schulman

Not enough data to show CEO approval

20% positive business outlook

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Tech Support II employees have rated Verizon with 2.7 out of 5 stars, based on 109 company reviews on Glassdoor. This indicates that most Tech Support II professionals have an average working experience there. Verizon is rated 24% below average by Tech Support II professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

109 reviews

4.0

Aug 9, 2012

Well established company who cares about their customers and employees

Tech support ii

Recommend

CEO approval

Business Outlook

Pros

Benefits from day one. Discounts. Career Progression. Tuition Reimbursement. 401k match up to 9%. Incentives.

Cons

Hard to have all the answers. Customers can rip you apart. Always need to stay within the numbers. Always changing and sometimes it gets hard to adjust.

4.0

Jun 21, 2012

Great Benefits

Tech support

Recommend

CEO approval

Business Outlook

Pros

Great benefits plan, competitive salary, 401k matching

Cons

some supervisors are not qualified and after some time the job becomes tedious and unfulfilling.

1.0

Apr 29, 2012

This is the worst job I've every had

Tech support

Recommend

CEO approval

Business Outlook

Pros

benefits were good. that is the only thing i can say good about the place.

Cons

the management is terrible. they are constantly firing people and getting new people. the managers don't know what they are doing.

Viewing 106 - 108 of 109 Reviews

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Well established company who cares about their customers and employees

Great Benefits

This is the worst job I've every had

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