Verizon reviews

3.6

62% would recommend to a friend

(35,688 total reviews)
avatar

Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Jun 18, 2018

Solutions Specialist

Recommend
CEO approval
Business Outlook

Pros

The team in the store is awesome to work with.

Cons

Sales goals are constantly growing. Commission gets harder and harder to achieve. Commission based sales force the reps to push products onto customers and rush them out of the store or risk losing money. NPS Survey is nonsense, company takes credit for perfect scores and blames individual reps for low scores.

1.0
May 3, 2018

WORST decision of my life - THINK 10 times before joining it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MNC with a brand name

Cons

- No Cafetaria - No transport for Prestige Trinity Centre (since it is quite interior, you will not find auto, bus, cabs anywhere near by. It is a standalone building with no parks. It feels disgusted to come here everyday) - Work life not balanced - BPO atmosphere - Manager not at all co-operative - 6 months probation period - not suppose to take off for first 6 months - if you take 1 day off also, you will be asked for Medical Certificate - ZERO benefits. In terms of benefits - the company "Verizon" provides you sick/casual/annual leaves and parents insurance 1 lakh per head. - No games room, no bunkers room, no gym - Micro-management (you need to fill in activity of each hour) - No flexibility - No work from home - 2 months notice period

3.0
Jul 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are among the greatest in corporate America. 401k is matched 100% up to 6%, and they provide profit sharing. Health and dental for families is very reasonable. Paid holidays and the longer you work there, the more vacation you accrue. There is a lot of different areas within the company, so you can move around for quite a while and gain a wealth of experience.

Cons

The company is bleeding out revenue from the wireline service. A big reason for this is having to continue to support union workers. While some really put in an effort, the bulk that I met (getting paid near or above six figures to answer customer service calls) acted extremely entitled without the work to back it up. The demands with the recent strike were quite ridiculous. Additionally, the company's newest moves toward being a media company has dissolved some of the focus they had that made the wireless side of the business so good. Locally, executive leadership was not engaged nor concerned about their employees. Instead, there was more concern about showing cost savings and making cuts so far that it damaged the integrity of certain functions. Despite some employees being very strong performers, others were promoted that were not a good fit for the job. Very political from that perspective.

Viewing 64 - 66 of 35,688 Reviews

Glassdoor has 38,028 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.