Verizon reviews

3.6

61% would recommend to a friend

(35,718 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
2.0
Apr 8, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits kept me working at Verizon Business. Training courses were available online but since you work 50 - 60+ hours a week, when do you have time to take them?

Cons

Too many long hours and weekend work. Little to no recognition for the job you do. Very little senior management support when things are going badly. Absolutely no training available. Learn as you go but make sure the schedule doesn't slip.

2.0
Apr 8, 2009
Recommend
CEO approval
Business Outlook

Pros

The only reason to work for Verizon is the discounts. Coworkers are easy to get along with, a lot of who I've worked with have had college degrees. The customers are generally easy to get along with and there is a great opportunity to learn.

Cons

There is a lot of micromanagement at my location, not a lot of training provided, and there is no chance for advancement from retail sales if you are a sales associate. If your location is bad, then your pretty much just relying on your hourly pay which leaves a lot to be desired. Hours are bad even for retail. No work life balance.

3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

They are in the top 5% of pay for your profession. I made around $45,000-$49,000 by 2 and 1/2 years working there. Even the customer service reps made good money. average around $27,000 starting to about $47,000. Plus yearly bonuses and other incentives. Great benefits that pay 100% for in network coverage with little copay. You get 50% off monthly plan on your phones and yearly upgrades. You can us your vacation from the first day you start but then you start out at negative and all the vacation you get just replenishes that amount. Benefits also start from day 1. If you are a customer facing employee you get 1 company paid line for free but it's for business use only. Probably one of the best companies to work for when it comes to retail as far as money and benefits but I think I would've enjoyed working at T-mobile or AT&T more. I have a feeling you have less pressure and politics but I could be wrong.

Cons

The worst part about working in a Verizon Wireless location is that you have to stand for more than 8 hours a day. I have now suffered and continue to suffer what is call "Plantar Fasciaitis" or something like that. Basically my feet are killing me after standing for a few minutes now. Unless you're a busy store you don't do a whole lot of walking, but mainly standing at your terminal doing trainings and or reading emails etc. Very bad on the feet and knees. They will not allow sitting. They say you should have a consultant like attitude but yet won't give you what consultants usually have which is a desk and chairs. The other bad thing is you have to call customers to either "save" them money by SELLING them more things or just offer promotions and stuff. And we all know how much we hate telemarketers.

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