Verisure reviews

4.0

75% would recommend to a friend

(1,020 total reviews)
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Austin Lally

73% approve of CEO

71% positive business outlook

Verisure has an employee rating of 4.0 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verisure employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

OK pay. Modern clean conditions. Coffee shop and canteen. Good colleagues. Good training.

Cons

You will spend a lot of your time apologising to annoyed customers for all sorts of reasons. Some will be VERY angry and you'll hear the same problems every day. Sometimes we were very well staffed then they would stop recruiting and because people leave we then ended up with customers waiting ages to get through - and the customer will blame you for that of course and were usually annoyed already but now will be even more annoyed. Some people got good shift patterns but some got bad ones.

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Verisure Response
11mo
Thank you for taking the time to share your honest feedback. We’re glad to hear that you appreciate the modern facilities, training, and the supportive atmosphere among colleagues. We understand that working in customer service can be challenging, especially when handling upset customers, and we truly appreciate your patience and professionalism in those situations. We also acknowledge your concerns about staffing levels and shift patterns. Thanks again for your input and dedication.
4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I've been with Verisure for over four years, currently working as a Team Manager in the Customer Service department. During this time, I've had the opportunity to grow both professionally and personally, thanks to the supportive culture and the dynamic nature of the role. The role is fast-paced and requires strong communication, adaptability, and leadership skills—all of which Verisure has helped me develop through ongoing training and support. One of the standout aspects of working here is the team spirit. There’s a genuine sense of collaboration, and management encourages open communication and continuous improvement.

Cons

Shift patters could be improved.

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Verisure Response
11mo
Thank you so much for sharing your experience and for being a valued member of the Verisure team for over four years. We’re thrilled to hear that the supportive culture, ongoing training, and team spirit have contributed to your professional and personal growth. Your leadership in the Customer Service department is truly appreciated, and it’s great to know that you feel recognised for your hard work and dedication. Thanks again for your commitment and your valuable advice to management. Keep up the fantastic work!
5.0
Jun 16, 2025

Empowering environment for growth-minded leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Verisure offers an exceptional platform for professionals looking to drive change at scale. In my time as a leader in Operations I have had full ownership of cross-functional teams and initiatives, from financial modeling to workforce optimization and transformational projects. Great exposure to senior leadership and the opportunity to shape strategic decision-making. Strong emphasis on performance, data-driven approaches, and continuous improvement. Dynamic and fast-paced environment, which encourages innovation and hands-on leadership. International exposure and collaboration across markets and departments.

Cons

The high-paced culture can be intense and may not suit everyone—especially those who prefer structure over adaptability. Rapid growth sometimes outpaces internal processes, requiring strong self-direction and resilience.

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Verisure Response
11mo
Thank you for your insightful and inspiring feedback! We're thrilled to hear how much you value the opportunities for ownership, innovation, and impact within our Operations leadership roles. We are proud to have a platform where professionals can drive meaningful change, influence strategic decisions, and collaborate across international markets — and it’s fantastic to see that reflected in your experience. Your recognition of our data-driven, high-performance culture — along with the importance of adaptability and resilience — is spot on. We know our pace isn’t for everyone, but it’s the energy and ambition of people like you that propel us forward. We also appreciate your thoughtful advice to management. Empowerment and cross-market alignment are key priorities, and your feedback reinforces the importance of continuing to invest in both. Thank you for all you do — we’re proud to have you on this journey with us!
Viewing 187 - 189 of 1,020 Reviews

Glassdoor has 3,545 Verisure reviews submitted anonymously by Verisure employees. Read employee reviews and ratings on Glassdoor to decide if Verisure is right for you.