Straightforward Professional & Balanced - Customer Service Team Manager Verisure Employee Review

4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I've been with Verisure for over four years, currently working as a Team Manager in the Customer Service department. During this time, I've had the opportunity to grow both professionally and personally, thanks to the supportive culture and the dynamic nature of the role. The role is fast-paced and requires strong communication, adaptability, and leadership skills—all of which Verisure has helped me develop through ongoing training and support. One of the standout aspects of working here is the team spirit. There’s a genuine sense of collaboration, and management encourages open communication and continuous improvement.

Cons

Shift patters could be improved.

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Verisure Response
11mo
Thank you so much for sharing your experience and for being a valued member of the Verisure team for over four years. We’re thrilled to hear that the supportive culture, ongoing training, and team spirit have contributed to your professional and personal growth. Your leadership in the Customer Service department is truly appreciated, and it’s great to know that you feel recognised for your hard work and dedication. Thanks again for your commitment and your valuable advice to management. Keep up the fantastic work!

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5.0
Apr 4, 2025
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Pros

Good company. Cares about customers

Cons

Sometimes can be a lot of work

2.0
Feb 27, 2025
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Pros

Boss is 5 hours away. Some schedule flexibility.

Cons

They own you. You are on call 24 hours a day 7 days a week. No holidays. No vacations. No kids’ birthday parties.

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