Verisure reviews

4.0

75% would recommend to a friend

(1,020 total reviews)
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Austin Lally

76% approve of CEO

71% positive business outlook

Verisure has an employee rating of 4.0 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verisure employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

1K reviews
2.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunity to make friends: Despite the challenging work environment, you were able to form friendships, which can be a positive aspect of any workplace.

Cons

Lack of Work-Life Balance: You were required to work without sufficient rest, and even on your days off, you were expected to attend to clients. Constant Pressure: The pressure from management to constantly deliver, regardless of personal time or well-being, was overwhelming. Negative Company Culture: The practice of displaying sales results publicly added unnecessary stress and could feel humiliating, particularly during periods of lower sales. Disregard for Employee Rights: Management did not respect your right to take time off, even when requested well in advance, and attempted to tie it to performance metrics. Intrusion into Personal Time: Even during your supposed time off, you received work-related calls from your manager and supervisor. Unreasonable Expectations: Your manager attempted to impose higher sales targets as a condition for approving your vacation time.

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Verisure Response
2y
Thank you for taking the time to provide your feedback on your experience with Verisure. The matters raised are concerning as they contradict our values and policies. Our colleagues well being is intrinsic to the success of Verisure. We would like to take this matter further so please could you send your details to ukhr@verisure.co.uk.
1.0
May 1, 2023

Not worth it

Recommend
CEO approval
Business Outlook

Pros

The product is the only redeeming part about this company. Certain staff were good to work with and I enjoyed breaking company records.

Cons

The work asked of you to be paid minimum wage was extremely demanding and put a lot of mental stress/pressure on you. SLA's were almost impossible to reach unless you sat at your desk for the whole 9 hour shift. The Team Leader of this department had a militant micro managing style of work which put even more stress on to his workers, which did not help with the rapport in the team. He also came across as hypocritical at times and sent performance emails daily demeaning staff that were underperforming and praising staff that were performing, which could create hostility in the team. I was questioned about the times i went to the toilet as well, and to be managed about the times I could go to the toilet was not a good luck for the TL. My experience was genuinely awful and I would not wish my worst enemy to work at this company.

1.0
Apr 5, 2023

Spanish Lead Scam

Recommend
CEO approval
Business Outlook

Pros

It stated I had to write something here.

Cons

Literally everything: Poor basic wage Bonuses that make very little sense or are unobtainable. Expected to work outside of paid hours. Lead by a network of Directors and Managers who are all Spanish, and have very little knowledge of England / the UK overall. Attitude from aforementioned directors is shocking. (Why is a director messaging me on Teams giving me attitude for issues that are not mine?). Massive staff turnover, they will sack absolutely anyone who questions them on anything, knowing they can cheaply replace all staff. The company is ran by a group of Spanish friends with the sole objective of churning out sales of a bad product. The potential to reach a role of any status is impossible unless you are from an EU country, at which point you will be placed at the top immediately.

Viewing 67 - 69 of 1,020 Reviews

Glassdoor has 3,538 Verisure reviews submitted anonymously by Verisure employees. Read employee reviews and ratings on Glassdoor to decide if Verisure is right for you.