Verisure reviews

4.0

75% would recommend to a friend

(1,020 total reviews)
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Austin Lally

76% approve of CEO

71% positive business outlook

Verisure has an employee rating of 4.0 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verisure employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Very good stepping stone for getting into sales. Easy to earn high commission. One of the best products in the market. Appointments are provided by the company. Monthly and yearly challenges and prizes. Fast-paced environment. Established brand. Hire you on the spot sometimes (read below).

Cons

Fire you before the end of the first month. No work-life balance. Give 4 days of training thinking it will be enough and just dump you in front of customers and expect you to get results straight away. Commissions are always published wrong. Management always bullies you and puts you under pressure and stress. Could be looking to work even 8 pm on any day(including Sunday) if appointments come and if you don't attend you get fired. Extremely long hours (9 am to 8 pm sometimes). Forget about progression unless you know someone high up. You will probably get fired within the first 2 months out of nowhere even achieving KPI's because they don't like you as a person. Prices for customers go up but commissions always go down meaning more work for less money. Very pricey compared to other companies. The marketing department thinks this is still Spain. More than half of management isn't even from the UK. Micromanagement is like having a live location or sending locations every hour. No base salary. You sell, install, service, and deal with the customer for a minimum of 3 months but they will take commissions back even if the customer cancels within 1 year. No one knows the exact facts about the market or alarm systems. They just throw random words and numbers at customers to bully them to buy. Racing against telesales as they can offer much less than you can for the exact system. Most of the time there are issues with the system and installations, Most of the time we are lying to customers because even managers don't know the terms and conditions. Very low-quality appointments (free doorbell etc.) but you are the one always blamed. The booking department has a target every month, hence the reason the quality of appointments is very low. Group interviews are a red flag (Hire and fire).

1.0
Sep 27, 2024

Experienced Verisure Employee Real Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Diverse Workforce: The company has a diverse range of employees from various backgrounds, creating an inclusive work environment. Well-Established Brand: Verisure is a well-known name in the security industry, providing employees with the opportunity to work for a recognizable and respected company. Fast-Paced Environment: For those who thrive in high-energy, fast-paced work settings, Verisure can be a good fit. Stepping Stone for Experience: It offers a solid starting point for individuals looking to gain experience in the security or sales sectors.

Cons

Working at Verisure UK can be a mixed experience, but unfortunately, it leans more towards the negative side due to the prevailing work culture. The company, though globally renowned in the security industry, struggles with serious management issues that affect the overall work environment. Micro-management and Control One of the most glaring problems at Verisure UK is the pervasive micro-management. Employees are often subjected to strict monitoring, and every small aspect of their workday is closely scrutinized. This level of control creates an oppressive environment where workers feel like they’re constantly walking on eggshells. Rather than fostering a culture of trust and independence, the company seems to believe that employees must be controlled and directed at every turn, which stifles creativity and initiative. Bullying and Pressure There are frequent reports of bullying and undue pressure from management, which further contributes to the toxic environment. Managers often use aggressive tactics, which can come across as intimidation, especially when targets or sales figures aren’t met. The high-pressure sales environment leaves little room for personal growth or development. Instead, employees are left feeling like they’re only as good as their last target, with minimal support from higher-ups. Spanish Style of Management There is a noticeable influence of the Spanish management style, which seems ill-suited to the UK work culture. This hierarchical and rigid approach often clashes with the more collaborative and balanced management styles typically expected in the UK. Decisions from the top are rarely questioned, and employees are expected to fall in line without much room for discussion or feedback. This results in a sense of alienation among employees, as their voices are often unheard. Poor Work-Life Balance With such heavy-handed management and constant pressure to meet sales or performance targets, the work-life balance at Verisure is almost non-existent. Many employees report working long hours, including weekends, just to stay on top of the workload. The demands can quickly become overwhelming, leading to high levels of burnout. There seems to be little regard for employee well-being, with the focus solely on output and numbers. Lack of Development Opportunities Despite being a large company, Verisure offers limited opportunities for career progression. Many employees feel stuck in their roles with little room for advancement unless they are willing to navigate the often-politicized internal dynamics. Training is often minimal and focused solely on immediate sales tactics rather than long-term professional growth. This leads to high turnover, as employees seek better opportunities elsewhere. Conclusion While Verisure UK might offer a stepping stone for those entering the security or sales industry, it is far from a healthy or supportive work environment. The toxic culture of micro-management, bullying, and high pressure overshadows any potential benefits. If the company could address these core issues—primarily by adjusting its management style and showing greater care for its employees' well-being—it could become a more appealing place to work. Until then, it remains a challenging and often discouraging place for many.

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Verisure Response
1y
Thank you for taking the time to share your feedback. We're sorry to hear that your experience at Verisure fell short of your expectations. We are deeply committed to fostering a supportive and inclusive work environment for all employees, and we take concerns like yours very seriously. To help us better understand and address the issues you've highlighted, we encourage you to reach out confidentially to our communications team at communications@verisure.co.uk. Your feedback is invaluable in helping us improve and continue building a positive workplace for everyone.
1.0
May 3, 2024

Crap management

Recommend
CEO approval
Business Outlook

Pros

I don't think the company has any pros.

Cons

Bad management No company car provided. Company asks you to use your personal car and does not pay for the fuel or maintenance. No proper training provided False advertisement about the salary Working hours not set and forced to work more than contract working hours. The list does not get over.

Viewing 52 - 54 of 1,020 Reviews

Glassdoor has 3,536 Verisure reviews submitted anonymously by Verisure employees. Read employee reviews and ratings on Glassdoor to decide if Verisure is right for you.