Venmo reviews

3.5

53% would recommend to a friend

(156 total reviews)

46% positive business outlook

Venmo has an employee rating of 3.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Venmo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

156 reviews
2.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

At first, this job seemed great. Training was fun, the benefits are nice, but you are treated as a statistic. - internet reimbursement - good dental and health insurance *** honestly though they are not good enough to outweigh how terrible and mentally burnt out I feel on the job.

Cons

hey tell you your coworkers on your team are not your competitors but in every meeting we talk numbers about who is doing the best and we are put up against our teammates. There is little room for growth. Leads are there to micromanage. Every. minute. of your day is tracked, and cameras are REQUIRED to be on during meetings. There is no freedom it feels like I'm in daycare each day. Oh and did I mention they do not know how to split a workload evenly and most days you are on phones for 4-5 hours? This job is actually very stressful and customers are extremely abusive. Don't let them fool you. In the interview be sure to ask if their turnover rate is high, and why, hopefully they will be honest. I can't believe I have stayed this long.

2.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Currently working from home, so that's something

Cons

The more PayPal has made their presence known within Venmo, the more inefficient and frustrating things have become. Positions of folks who have left are not being backfilled. We are doing double the workload we were before with absolutely no increase in pay. There is no path for growth within the company, and PayPal continues to outsource work that we are expected to train on. It is a mess, truly just a mess in every sense of the word.

2.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

- The free hoodies and t-shirts I got were the best part. - The pay was ok. - Some great people work here but they deserve way better.

Cons

- No room for growth despite being fed the opposite when you're hired. - Popularity contest if you want to attempt to make any moves within the company. - Expected to act as a robot. - You're on the phone for probably 90% of the day. - Can't even go to the bathroom without being asked where you were. - Unrealistic metric expectations. - They claim to care about mental health and well being but 100% not the case - Beyond rude customers to deal with. - Not allowed time to compose yourself after being on a call with a terrible customer who just cussed you out and called you names. - Your team lead is basically your colleague with a vanity title; they have zero clue what is going on and are typically unavailable because they are forced into meetings all day every day. - Changes and rules made very frequently with no little to no training or explanation. - Don't bother asking any logical questions because you will not receive a real answer.

Viewing 67 - 69 of 156 Reviews

Glassdoor has 201 Venmo reviews submitted anonymously by Venmo employees. Read employee reviews and ratings on Glassdoor to decide if Venmo is right for you.