Once a Shining Beacon, Now a Dumpster Fire - Dispute Resolution Specialist Venmo Employee Review

2.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Currently working from home, so that's something

Cons

The more PayPal has made their presence known within Venmo, the more inefficient and frustrating things have become. Positions of folks who have left are not being backfilled. We are doing double the workload we were before with absolutely no increase in pay. There is no path for growth within the company, and PayPal continues to outsource work that we are expected to train on. It is a mess, truly just a mess in every sense of the word.

Explore other reviews about Venmo

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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