Vail Resorts reviews

3.4

58% would recommend to a friend

(2,782 total reviews)
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Rob Katz

36% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Apr 14, 2015

College Ambassador

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to work with. Lots of perks to the mountain and all Vail Resorts. Swag, etc.

Cons

Pretty bureaucratic. Very corporate and a little impersonal.

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Vail Resorts Response
11y
Thanks for the feedback! One common theme we hear from current and former employees is that they love the teams that they work with. There’s also a great appreciation for the different discounts we get on the mountain, in our retail stores and our F&B locations. We acknowledge that it can be hard to find a balance of being a large company and still have a small resort feel when it comes to decisions that are being made. The leadership team has made steps to better the communication and the feedback process to include employees from every level. We have been eliciting ways we can improve for the past few seasons using the employee engagement survey, exit interviews and employee discussions. From those forums we have already seen new trainings created and a push to develop employees as well as teaching employees how they can own their own development. From this we are very optimistic that we will see an increase in internal hires and promotions so we can retain our great talent season over season. Thank you again for taking the time to leave your feedback!
4.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Ski pass; company discounts for friends and family; 4 free day passes, and 16 $55 lift passes; National Park Pass; Employee housing; benefits including health insurance, eye, and dental (for employees with over 700 work hours); pro-deals for many of the companies vendors; J1 & H2B workers; tourists from a wide variety of Nations;

Cons

low pay, limited company locations, besides 1 location in Australia (coming later in 2015) there are no VR locations outside of the USA, not a very culturally or ethnically diverse company

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Vail Resorts Response
11y
Thank you for your feedback. It’s great to see that you are getting as much out of the free employee pass, four free tickets for friends and 16 discounted tickets as we do. We are also excited that in many of our locations we have been able to offer subsidized employee housing to help offset the cost of living in a resort town for our seasonal staff. The housing program is something that we are continually reviewing to make sure that we can staff our mountains. We too are also excited for our first international acquisition and to see what that new experience can take us and hopefully help diversify our work staff. Thank you again for a great season and all the work that went into it!
3.0
Apr 9, 2015

Full time working in Broomfield

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people Company supports communities and environment Leader in the ski industry

Cons

No personality in Corporate offices - the space, not the people Lack of work/life balance for leaders

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Vail Resorts Response
11y
Thank you for taking the time to respond, it means a lot to both us and potential candidates to read about your experience. Vail Resorts has an phenomenal group of employees that is extremely passionate about giving back to the community and the ski industry. We’ve seen some great advances over the past few years with the technology at the resorts and the ability to elevate the ski experience for our guests. We agree that the look of the Corporate offices does not totally align with our outdoor passions as much as it could. This came up during our employee engagement survey this year and our leadership team is looking into what we can do to “bring the mountains to Broomfield” aesthetically. We have also seen our leadership team make steps to making sure employees at every level are finding a healthy work/life balance. One change that has happened in the past three years is all of our salaried employees being moved to Flexible Time Off rather than Paid Time Off – meaning we do not have to wait to accrue hours before requesting time away from the office. We are excited to see what other ideas come from our continued employee engagement surveys. Thank you for all of your hard work.
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Glassdoor has 3,037 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.